Customer reviews

My Opinion on the Apple Pencil (1st generation) refurbished on Back Market, and here again, I am very satisfied. The stylus is in perfect condition, with no signs of wear, and it works exactly like a new product. Pairing it with the iPad went without a hitch, and responsiveness is excellent, with no perceptible latency. Whether you're taking notes or drawing, the experience is smooth and enjoyable. The refurbishment was impeccable, and the Apple Pencil was well cleaned and perfectly functional on receipt. Delivery was fast and reliable.

very good product, well reconditioned

I bought it mainly to draw for procreate. I'd already come across a fake Apple Pencil whose tilt and pressure didn't work. I was sceptical but the pen works well. the pressure and tilt work perfectly so I can finally let my creativity flow. Just have to prepare 10 euros to buy the usb-C adapter I got it from Apple Store (only for those who have a 10th generation iPad). Thank you Back market, delivery was on time.

Everything went very well, my only comment concerns the fact that I bought a charger on backmarket to buy a refurbished product (in an eco-responsible logic) and that the charger I received was perfectly new. So I can't complain about the quality of the product, but simply about the lack of verification by backmarket of the practices of the suppliers present on the platform.

It was a bit scary when I received it because it wouldn't charge, but after a few online searches I simply had to "forget" the previous stylus in the Bluetooth settings. In the end, it worked perfectly.

Very good I would recommend I'm thinking of ordering another one when I buy a new iPad.

The order was perfect, like new and compatible with my MacBook. The only negative part has been UPS, they have been changing the delivery days and that generates a lot of confusion, but in Backmarket they are also attentive to the delivery. Finally, they dropped off my order at a stationery store near my home, which turned out to be the most convenient.

Perfect, in very good condition as advertised, faster delivery than expected.

On 1st delivery, the pencil didn't work, bluetooth problem, impossible to connect and write. I received a reply very quickly after reporting it to the seller. The pencil was sent back to the seller but unfortunately the parcel disappeared on arrival. This little hiccup lengthened the waiting time for the exchange. New pencil delivered today. Everything works perfectly. The iPad immediately recognised the pencil using Bluetooth and it writes! I'm relieved 😮‍💨 Despite this problem (which can happen), everything turned out fine. I was under a lot of stress, given the price and the sequence of events, but the constant communication from the service was reassuring and professional. The new pencil arrived in less than 2 days. It looks really new. All in all, I'd recommend this company, despite this mishap, because the quality of the customer service is spot on.