Customer reviews

367 verified reviews in the last 24 months.

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  • H

    Héléna D.

    Purchased on the 1 July 2025

    Verified purchase

    I ordered the Galaxy A52 3 weeks ago and so far I'm very happy with it. The delivery was very fast and I would recommend it for the value for money. The only downside was that I dropped it once from a very low height (even though it had a protective shell and screen) but the screen wouldn't light up. I went to a repairer and it was just the screen that was disconnected (he pressed the back of the tel). My old Asus phone, which is 7 years old, fell several times and never had a problem. Maybe reconditioned phones are more fragile and you have to be more careful.

    Translated from French

    Item

    Galaxy A52s 5G 128 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 14 July 2025

  • M

    Marco F.

    Purchased on the 6 June 2025

    Verified purchase

    I bought a Macbook Air from 2020 but before that also an iPhone a Macbook pro retina 16" from 2019, all in "excellent" condition and I have to say they all look as good as new, maybe without original box and original power supply but otherwise all really as new. Value for money they are unbeatable. Even a year ago I bought a Macbook Pro 16" in "good" condition but because it had a very noticeable blow on one corner, I returned it and I must say that it was very easy to send it back and then I was refunded, all at no cost to me. I highly recommend Black Market. Thank you

    Translated from Italian

    Item

    MacBook Air 13" Retina (2020) - Core i5 1.1 GHz SSD 512 - 8GB - Tastiera QWERTY - Italiano

    Condition

    Excellent

    Reviewed in Italy on 24 June 2025

  • E

    Eelco J.

    Purchased on the 10 April 2025

    Verified purchase

    Nice, smart design, with small caveat. The Magic Mouse 2 is a beautiful piece of Apple design: minimalist, sturdy and perfectly integrated with macOS. Scrolling and swiping across the touch surface works smoothly and intuitively. Charging is quick via the Lightning cable. The charging port is under the mouse - something that is often criticised. Personally, I understand this choice well: it keeps the design sleek and uninterrupted. Moreover, the mouse charges so quickly that it hardly bothers you in practice. A quick charge and you're good to go for hours. Ordered via Back Market: mouse was in top condition and delivery was prompt. Very satisfied with the purchase! Plus points: ✔️ Elegant and minimalist design ✔️ Seamless operation with macOS ✔️ Fast to charge Cons: ❌ Unable to use while charging

    Translated from Dutch

    Item

    Magic mouse 2 Draadloos - Zilver

    Condition

    Good

    Reviewed in Netherlands on 28 April 2025

  • R

    Rossana M.

    Purchased on the 19 March 2025

    Verified purchase

    I bought a MacBook Air (2017), arrived a practically new device: no signs of wear and tear, ready to use, with any instructions already available in .pdf on the desktop, and a short (nice) printout with directions on pw set and how to change it later. Really good service. So far, after about 1 week of use, I am very satisfied with my purchase and I think I will repeat the experience by buying an iPhone in a while. Karmatech seller, thank you!

    Translated from Italian

    Item

    MacBook Air 13" (2017) - Core i5 1.8 GHz SSD 256 - 8GB - Tastiera QWERTY - Italiano

    Condition

    Excellent

    Reviewed in Italy on 28 March 2025

  • D

    Davide A.

    Purchased on the 21 January 2025

    Verified purchase

    MacBook Pro Retina 13' from 2015, my first purchase here on Back Market. I can safely say that the experience was positive. When I opened the package, I was impressed by the aesthetic condition of the computer: it's practically as good as new! There are no scratches or obvious signs of wear, which is definitely a plus point. From a performance point of view, the MacBook works great. I am only at the beginning of my use, but the responsiveness and fluidity of the system impressed me. It will be interesting to see how it performs in the long run, but for now I am very satisfied. Another aspect I appreciated was the care taken with the packaging: the product arrived well protected. In addition, I found the company's support very useful, which included a file saved on the desktop with directions on how to set up the computer. It is a small detail that makes a difference and shows the professionalism of the service. As for the battery, I chose the model with the original battery even though, in hindsight, I would have opted for a new battery to be even more reassured about the autonomy over time. In summary, I am very satisfied with my purchase from Back Market. If I continue to get...

    Translated from Italian

    Item

    MacBook Pro 13" Retina (2015) - Core i7 3.1 GHz SSD 512 - 16GB - Tastiera QWERTY - Italiano

    Condition

    Good

    Reviewed in Italy on 25 January 2025

  • A

    Adam H.

    Purchased on the 29 November 2023

    Verified purchase

    Pleasantly surprised, a few small impacts but invisible at 20cm as described and unavoidable after years of use followed by reconditioning. I recommend this reconditioner! - Battery OK - Screen OK - Trackpad OK - Keyboard OK Excellent.

    Translated from French

    Item

    MacBook Pro 13" Retina (2017) - Core i5 2.3 GHz 256 SSD - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 17 December 2023

  • R

    Remco P.

    Purchased on the 29 April 2025

    Verified purchase

    Good price for a great product. Happy with my refurbished Magic Mouse. Indistinguishable from new.

    Translated from Dutch

    Item

    Magic mouse 2 Draadloos - Zilver

    Condition

    Good

    Reviewed in Netherlands on 18 May 2025

  • D

    Dominique B.

    Purchased on the 24 November 2023

    Verified purchase

    I am delighted with this purchase, which is indeed in very good condition. received in record time let's continue together to save what can still be saved on this planet for the future of our children!

    Translated from French

    Item

    Galaxy J5 (2017) 16 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 11 December 2023

  • D

    David T.

    Purchased on the 25 June 2025

    Verified purchase

    for a model: very good condition a indentation mark on the aluminium side of the screen in the middle, options in the description that are not there, keyboard with stickers to be in azerty, but otherwise works well and the packaging was fine on receipt. so mixed but for the price 4 stars

    Translated from French

    Item

    Hp EliteBook 830 G8 13" Core i5 2.6 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 30 June 2025

  • J

    Jacques E.

    Purchased on the 17 June 2025

    Verified purchase

    This is my third order from BackMarket and once again I am very satisfied. The computer is perfect, in excellent condition. However, there are 2 small drawbacks: the keys are in English and there were still some indications in Italian. Otherwise the product is perfect for my needs. I would recommend BackMarket again.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 128Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 30 June 2025