Customer reviews

183 verified reviews in the last 24 months.

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Accessories
3.6/5
Battery
4.3/5
Lens & Camera
4.1/5
Overall performance
4.1/5
Appearance
4.2/5
Packaging
4.2/5
Shipping
4.5/5

G
Gwendoline B.
Purchased on the 26 February 2024
Verified purchase
So BackMarket, I'm a loyal customer and I've never been disappointed, but watch out for your reconditioning providers! It's used equipment in decent condition and it's advertised, but you should impose a cleanliness charter on your partners. The device arrived in a deplorably dirty state (I have photos if I need them, taken with my BM phone of course). What seems to be common sense isn't for everyone, and second-hand doesn't mean SALE! However, the camera seems to be in perfect working order (and that's the main thing) and has seen better days since it was bricked up... I still love you BM! <3
Translated from French -
Item
Reflex EOS 600D - Noir + Canon Canon 75-300mm f/1.4-5.6
Reflex EOS 600D - Noir + Canon Canon 75-300mm f/1.4-5.6
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 29 February 2024
L
Louiza D.
Purchased on the 3 May 2025
Verified purchase
I've been ordering from back market since 2020 and I've never had any problems, whether with products, returns or refunds, until today when the seller, JB CE, tried to scare me by saying that I hadn't sent the complete product, but back market still refunded me. So I'll continue to buy from them, but if I can give some advice on film when you unpack your parcels and when you send them back to avoid this kind of problem.
Translated from French -
Item
Épilateur à lumière pulsée Silk'n 7
Épilateur à lumière pulsée Silk'n 7
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in France on 20 May 2025
F
Fernando P.
Purchased on the 29 April 2025
Verified purchase
Easy purchase. Fast dispatch and arrival before the original date. The machine is in perfect condition and passed the field test with flying colours. I recommend not only the machine but also Back Market.
Translated from Portuguese -
Item
Bridge Cyber-shot DSC-HX400V - Preto + Sony Carl Zeiss Vario-Sonnar T* 24-1200mm f/2.8-6.3 f/2.8-6.3
Bridge Cyber-shot DSC-HX400V - Preto + Sony Carl Zeiss Vario-Sonnar T* 24-1200mm f/2.8-6.3 f/2.8-6.3
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in Portugal on 18 May 2025
L
Laura C.
Purchased on the 26 February 2025
Verified purchase
The watch I bought was considered ‘Good’. Bar a few light scratches on the watch face, it looked brand new. The only downside is the watch strap was dirty and hadn’t been cleaned but replacements can be bought on Temu for €2.
Item
Smart Watch Fitbit HR Versa 2 - Black
Smart Watch Fitbit HR Versa 2 - Black
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in Ireland on 19 March 2025
C
Clemens F.
Purchased on the 26 January 2025
Verified purchase
The packaging and delivery were great. The Xbox is also flawless. Unfortunately, the controller supplied has a (apparently) loose contact. It keeps pressing upwards even when not touched. Let's see if I can fix the problem. It's just not a new product.😉 But otherwise everything is great.
Translated from German -
Item
Xbox Series S 500GB - Weiß - Limited Edition All-Digital
Xbox Series S 500GB - Weiß - Limited Edition All-Digital
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in Germany on 4 February 2025
R
Rene B.
Purchased on the 30 September 2024
Verified purchase
Thank you very much for the great job you've done on my order. It's a pleasure to work with you and I'm very pleased with your service.
Translated from French -
Item
Objectif Nikon Nikkor 70-210mm f/4-5.6 AF 70-210mm f/4-5.6
Objectif Nikon Nikkor 70-210mm f/4-5.6 AF 70-210mm f/4-5.6
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 3 October 2024
S
Solene V.
Purchased on the 17 February 2024
Verified purchase
Hello, I'm taking the liberty of contacting you even though I'm aware of the conditions of the commercial guarantee and its exceptions. I received JBL headphones a week ago and I am very satisfied with them. However, this morning I lost the left earpiece while doing sport... I can't get my hands on it again... I'd like to know what can be done on your behalf, please? Many thanks in advance for your reply, Yours sincerely Solène Vérot
Translated from French -
Item
Ecouteurs Intra-auriculaire Bluetooth - Jbl Vibe 200
Ecouteurs Intra-auriculaire Bluetooth - Jbl Vibe 200
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in France on 29 February 2024
G
Gerd dieter H.
Purchased on the 6 November 2023
Verified purchase
What do I really think...? It's a great thing. I've bought refurbished devices before and have always been very satisfied. Your customer service and ongoing information are excellent.
Translated from German -
Item
Garmin Nuvi 65LM GPS
Garmin Nuvi 65LM GPS
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in Germany on 20 November 2023
K
Kevin O.
Purchased on the 12 June 2025
Verified purchase
Super delivery, equipment in very good condition. Nothing to say about the seriousness of this online shop.
Translated from French -
Item
Amplificateur Harman Kardon AVR-165
Amplificateur Harman Kardon AVR-165
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 3 July 2025
J
José carlos C.
Purchased on the 25 October 2024
Verified purchase
camera lens missing as indicated
Translated from Spanish -
Item
Cámara Bridge Alpha 6000 - Negro + Sony
Cámara Bridge Alpha 6000 - Negro + Sony
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in Spain on 4 November 2024

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