Customer reviews

Well received and very well packaged. Not quite as described in the data sheet on your site (several options not indicated on the data sheet are actually present: SD card reader, fingerprint reader, 32 GB RAM instead of 16..... On the other hand, the laptop arrived with a wifi-Bluetooth card disconnected and not fixed in the laptop, and a fixing point missing (and damaged), neutralising the trackpad and the keyboard mouse buttons. In fact, in my opinion, it's more in line with grade A or B+ equipment. A good point for the Lenovo case supplied free of charge in the parcel. If I hadn't been a former IT technician, the discovery of these items and the refurbishment would certainly not have been possible. The "bonus" items justify not using the guarantee of conformity. But I'm still holding back. If I'm asked for my opinion, I'll be very careful. It's true that the second-hand market is complex, but BackMarket's controls on what it sells are inadequate. Besides, I'm not complaining, a computer sold with all the options available would have cost more than the one being sold. This is only allowed by the lack of market control, and authorises "hardware cleaning companies to claim to be re...

Works as standard with my dell precision 7250, no configuration required. Small and the button on top turns the pc on and off without needing to open it. Comes with its charger and has a usb c cable attached, non-detachable, small white light on it to show that the device is connected. Great for a two-monitor setup with lots of usb A to plug in. Would be better with a second hdmi. But my pc already has one so ok.

Good delivery service and good product quality. I was delivered on time with a product that was functional and as it should be.

No worries about delivery and transaction but the image is bad, it is not this model, moreover it has a problem on the screen, an area a little brighter than the rest in the centre, it is not embarrassing for me, but it could make some pale.

Excellent service. Fast delivery, careful packaging, PC working perfectly and in very good condition and the pleasant surprise of having a gift in the package (HP transport bag, I ordered 2 PC both had the bag) ... Thank you very much

A little disappointed by the performance of the device. Not BackMarket's fault but since I got it I've already had crashes on... Libre Office (yes yes) and also LoL's "little" TFT game which caused the integrated graphics card driver to restart "due to a problem". Which surprised me a bit. Well, for what I use it for, otherwise it's fine! But it's not reassuring for the lifespan when it starts like this.

The product works perfectly, but it was delivered with a sleeve that was not suitable for the computer. I would also have liked the software used for the benchmark to have been removed on delivery, so I had to do a bit of tidying up on my end.

The equipment is in very good condition and is exactly what I was looking for. Everything seems to be working well so far and I'm happy with it. It's not my first time at Back Market and probably won't be my last either.

dell 14" laptop received very quickly. i ordered it choice in good condition, at unpacking i thought it was new, looking closer there are a few scratches on the surface barely visible without importance. The screen and keyboard are impeccable, the battery is still good and in addition there is a bag. Very happy with my purchase.