Customer reviews

1,215 verified reviews in the last 24 months.

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  • D

    Drew F.

    Purchased on the 5 April 2024

    Verified purchase

    Fast delivery, everything in good order. Most excellent!

    Item

    Google Pixel 6a 128GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 25 April 2024

  • B

    Barbara M.

    Purchased on the 4 March 2024

    Verified purchase

    Exactly what I needed. Thank you

    Item

    iPad 10.2" (2019) 7th gen 32 GB - Wi-Fi + 4G - Silver

    Condition

    Fair

    Reviewed in United Kingdom on 18 March 2024

  • V

    Victoria L.

    Purchased on the 29 March 2024

    Verified purchase

    I ordered a phone in a hurry because I'd broken mine. It was the first time I'd bought a refurbished phone. I chose a Google Pixel 6 in perfect condition. However, I wouldn't say that the phone is in perfect condition, there are a few scratches (albeit discreet) on the back. It's in good condition, yes, but not perfect. However, I placed my order on Friday evening and received the parcel the following Tuesday, even though Monday was a bank holiday. The delivery was therefore very fast and the phone arrived even before the estimate from Back Market. The parcel was fairly well protected but the Back Market box containing the phone is a bit treacherous, so it's best to take the time to open it safely. I tested the phone's functions using the Back Market application and everything was perfect (great device by the way). I have one big problem with the cable supplied: it's short and frankly it helps out when I receive the parcel, but the quality isn't great. So to sum up, I'm very happy with my purchase, there were a few minor disappointments with the charging cable and the general condition, but there were also some unexpected good surprises: the really fast delivery, the follow-up a...

    Translated from French

    Item

    Google Pixel 6 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 14 April 2024

  • E

    Emilie B.

    Purchased on the 9 February 2025

    Verified purchase

    I'm very satisfied with my purchase, it's the 4th reconditioned item I've bought on the back market and I've never had anything to complain about. The computer is in very good working order, no scratches or apparent defects.

    Translated from French

    Item

    HP EliteBook 840 G5 14" Core i5 2.6 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 26 February 2025

  • A

    Aurore C.

    Purchased on the 21 November 2024

    Verified purchase

    Good computer, delivered on time, works well, battery lasts almost 2 hours. The product corresponds well to the description. Good value for money. This is apparently a refurbishment of a Bang & Olufsen PC. The only negative point is the 3-part charger: the wide end came with an adapter to make a thin end suitable for the PC and when the PC is on the mains, you can hear faint crackling in the charging cable...

    Translated from French

    Item

    Hp EliteBook 840 G5 14" Core i5 2.6 GHz - Ssd 512 Go RAM 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in Belgium on 8 December 2024

  • R

    Rasmia M.

    Purchased on the 23 November 2024

    Verified purchase

    I have received the phone, I find it corresponds well to the description and meets my expectations, I had a redmi (mid-range) so necessarily I see a big difference in the S22 ultra compared to the technical specifications it is top, however I notice that the battery is not top it does not last long I am disappointed on this point alone, But I don't know if it's something specific to the Galaxy S because I've seen quite a few people complaining about the battery life. Apart from that, I'm very happy with this phone because it's the first time I've bought a refurbished phone and I'm satisfied overall. thank you backmarket

    Translated from French

    Item

    Galaxy S22 Ultra 5G 128 Go - Rouge Foncé - Débloqué

    Condition

    Excellent

    Reviewed in France on 5 December 2024

  • N

    Nicolas B.

    Purchased on the 6 October 2024

    Verified purchase

    The purchasing process is easy, quick and intuitive. The condition of the product is as described. Perhaps what's missing is a battery health diagnostic report. With real data, not falsified by the manufacturer or the reconditioner....

    Translated from French

    Item

    Galaxy S22 5G 128 Go - Vert - Débloqué

    Condition

    Good

    Reviewed in France on 2 December 2024

  • E

    Emeline R.

    Purchased on the 12 April 2024

    Verified purchase

    Phone received quickly, I ordered the one in excellent condition. I've been using it for 2 weeks now and to be honest it's like new. Having had a new one just before, I can't see any difference. The Back Market team is very responsive. It's a pleasure to buy reconditioned, even if the camera makes a sound :)

    Translated from French

    Item

    Google Pixel 6a 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 24 April 2024

  • M

    Mister F.

    Purchased on the 1 June 2025

    Verified purchase

    Very good product that does the job perfectly, nothing to say about the quality of the reconditioned product.

    Translated from French

    Item

    Google Pixel 8 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 15 June 2025

  • C

    Célia M.

    Purchased on the 27 May 2024

    Verified purchase

    I received the computer in 5 days, with the charger and a bit of paperwork to explain that the computer had been refurbished by HP. The first problem I encountered was that it was impossible to reset the computer, the computer froze and then I was surprised to see that my computer was not an HP Victus 15-FA0026 but an HP Victus 16-r0xxx to conclude with the last problem, the charger is excrementally fragile and in poor condition. The computer is quite good in terms of features even if the fans are triggered quickly and all the time.

    Translated from French

    Item

    HP Victus 15-FA0026 15" Core i5 2 GHz - SSD 512 Go - 16 Go - NVIDIA GeForce RTX 3050 AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 14 June 2024