Customer reviews

Exactly what I needed. Thank you

I ordered a phone in a hurry because I'd broken mine. It was the first time I'd bought a refurbished phone. I chose a Google Pixel 6 in perfect condition. However, I wouldn't say that the phone is in perfect condition, there are a few scratches (albeit discreet) on the back. It's in good condition, yes, but not perfect. However, I placed my order on Friday evening and received the parcel the following Tuesday, even though Monday was a bank holiday. The delivery was therefore very fast and the phone arrived even before the estimate from Back Market. The parcel was fairly well protected but the Back Market box containing the phone is a bit treacherous, so it's best to take the time to open it safely. I tested the phone's functions using the Back Market application and everything was perfect (great device by the way). I have one big problem with the cable supplied: it's short and frankly it helps out when I receive the parcel, but the quality isn't great. So to sum up, I'm very happy with my purchase, there were a few minor disappointments with the charging cable and the general condition, but there were also some unexpected good surprises: the really fast delivery, the follow-up a...

I'm very satisfied with my purchase, it's the 4th reconditioned item I've bought on the back market and I've never had anything to complain about. The computer is in very good working order, no scratches or apparent defects.

Good computer, delivered on time, works well, battery lasts almost 2 hours. The product corresponds well to the description. Good value for money. This is apparently a refurbishment of a Bang & Olufsen PC. The only negative point is the 3-part charger: the wide end came with an adapter to make a thin end suitable for the PC and when the PC is on the mains, you can hear faint crackling in the charging cable...

I have received the phone, I find it corresponds well to the description and meets my expectations, I had a redmi (mid-range) so necessarily I see a big difference in the S22 ultra compared to the technical specifications it is top, however I notice that the battery is not top it does not last long I am disappointed on this point alone, But I don't know if it's something specific to the Galaxy S because I've seen quite a few people complaining about the battery life. Apart from that, I'm very happy with this phone because it's the first time I've bought a refurbished phone and I'm satisfied overall. thank you backmarket

The purchasing process is easy, quick and intuitive. The condition of the product is as described. Perhaps what's missing is a battery health diagnostic report. With real data, not falsified by the manufacturer or the reconditioner....

Phone received quickly, I ordered the one in excellent condition. I've been using it for 2 weeks now and to be honest it's like new. Having had a new one just before, I can't see any difference. The Back Market team is very responsive. It's a pleasure to buy reconditioned, even if the camera makes a sound :)

Very good product that does the job perfectly, nothing to say about the quality of the reconditioned product.

I received the computer in 5 days, with the charger and a bit of paperwork to explain that the computer had been refurbished by HP. The first problem I encountered was that it was impossible to reset the computer, the computer froze and then I was surprised to see that my computer was not an HP Victus 15-FA0026 but an HP Victus 16-r0xxx to conclude with the last problem, the charger is excrementally fragile and in poor condition. The computer is quite good in terms of features even if the fans are triggered quickly and all the time.