Customer reviews

33 verified reviews in the last 24 months.

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Overall performance
4.5/5
Appearance
4.6/5
Accessories
4.3/5
Battery
4.4/5
Lens & Camera
4.5/5
Packaging
4.2/5
Shipping
4.4/5

V
Véronique M.
Purchased on the 25 September 2024
Verified purchase
Delighted with the purchase of my iPad. The tablet was delivered very quickly and the product was like new! perfectly packaged, this isn't my first purchase from BackMarket and it certainly won't be my last, thank you for the quality from start to finish.
Translated from French -
Item
iPad Air 10.5" (2019) 3e génération 64 Go - WiFi - Argent
iPad Air 10.5" (2019) 3e génération 64 Go - WiFi - Argent
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in France on 7 October 2024
T
Touria G.
Purchased on the 1 April 2024
Verified purchase
My son loves his new phone. I am satisfied with the fast and careful shipment. the phone is very well protected and complete with a gift case. I recommend back market I only renew my smartphones with them thank you ...
Translated from French -
Item
Xiaomi Redmi Note 13 256 Go - Noir - Débloqué
Xiaomi Redmi Note 13 256 Go - Noir - Débloqué
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in France on 14 April 2024
N
Nicolas D.
Purchased on the 3 January 2024
Verified purchase
The only drawback is the DHL delivery which does not indicate the address of the relay point where the parcel is dropped off. Otherwise top phone for a reconditioned
Translated from French -
Item
Galaxy A52s 5G 128 Go - Noir - Débloqué
Galaxy A52s 5G 128 Go - Noir - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 21 January 2024
E
Eloïse Z.
Purchased on the 4 January 2024
Verified purchase
Phone received only a day late. I took it to be in "good condition" and there are no visible marks on the screen or casing. The battery lasts for 3 days easily (a little less at weekends if I use it more). Very pleased
Translated from French -
Item
Galaxy A52s 5G 128 Go - Noir - Débloqué
Galaxy A52s 5G 128 Go - Noir - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 25 January 2024
G
Gemma P.
Purchased on the 27 November 2024
Verified purchase
It won't let me download the label to make a return, Face ID doesn't work, otherwise everything is fine.
Translated from Spanish -
Item
iPhone 11 Pro 256GB - Gris Espacial - Libre
iPhone 11 Pro 256GB - Gris Espacial - Libre
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in Spain on 13 December 2024
C
Caroline G.
Purchased on the 9 November 2024
Verified purchase
iPhone arrived in packaging that was too light and torn, but the iPhone is intact and works perfectly.
Translated from French -
Item
iPhone 11 Pro Max 64 Go - Gris Sidéral - Débloqué
iPhone 11 Pro Max 64 Go - Gris Sidéral - Débloqué
Condition
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Good
Reviewed in France on 25 November 2024
C
Céline D.
Purchased on the 4 November 2024
Verified purchase
It's a present for Christmas... I'll let you know after Christmas... but I don't think I'll have any nasty surprises from my experience with backmarket 👍
Translated from French -
Item
iPhone 12 Pro Max 256 Go - Bleu Pacifique - Débloqué
iPhone 12 Pro Max 256 Go - Bleu Pacifique - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 17 November 2024
M
Manuel C.
Purchased on the 29 April 2024
Verified purchase
Arrived a few days late, but ok. Good working order, well packaged and undamaged. I am short of my iPhone sold for € 11.00
Translated from Spanish -
Item
Xiaomi Redmi Note 13 256GB - Azul - Libre
Xiaomi Redmi Note 13 256GB - Azul - Libre
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in Spain on 4 May 2024
E
Eloise H.
Purchased on the 4 February 2025
Verified purchase
Perfect condition. Slight additional delay on the part of the delivery driver, but otherwise perfect.
Translated from French -
Item
iPhone XS 256 Go - Gris Sidéral - Débloqué
iPhone XS 256 Go - Gris Sidéral - Débloqué
Condition
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Fair
Reviewed in France on 27 February 2025
Q
Quentin M.
Purchased on the 7 February 2025
Verified purchase
Top
Translated from French -
Item
Redmi Note 13 Pro 256 Go - Bleu - Débloqué
Redmi Note 13 Pro 256 Go - Bleu - Débloqué
Condition
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Excellent
Reviewed in France on 26 February 2025

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