Customer reviews

177 verified reviews in the last 24 months.

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  • M

    Manon C.

    Purchased on the 29 November 2024

    Verified purchase

    I received the phone 1 day ahead of schedule. It corresponds perfectly to the description and works very well. The only small fault is a scratch across the middle of the screen. I would recommend buying a refurbished phone for ecological reasons as well as economic reasons. Thanks to BackMarket!

    Translated from French

    Item

    Galaxy S10+ 512 Go - Blanc - Débloqué

    Condition

    Fair

    Reviewed in France on 16 December 2024

  • F

    Francisco javier F.

    Purchased on the 14 June 2025

    Verified purchase

    The phone is brand new. It comes in its box with all the accessories (except the charger cable plug). As for the shipping it took me a long time (it took a week) because the one I had was broken and did not work. I would not mind repeating the experience.

    Translated from Spanish

    Item

    TCL 10L 64GB - Azul - Libre

    Condition

    Excellent

    Reviewed in Spain on 9 July 2025

  • B

    Bernard F.

    Purchased on the 21 December 2024

    Verified purchase

    very good in good general condition the screen is like new the battery holds the charge supplied with mains adapter and cable but without the charging dock or it is impossible to charge it without the dock remember to tell the customer when ordering has by this small downside very happy with my purchase

    Translated from French

    Item

    Montre Samsung Cardio GPS Gear S3 Frontier SM-R760 - Noir

    Condition

    Excellent

    Reviewed in France on 9 January 2025

  • T

    Tatjana D.

    Purchased on the 17 December 2024

    Verified purchase

    Rating: ★★ ★ ☆☆ (3 out of 5 stars) Unfortunately, this is the second time I've received an iPhone in the wrong colour. The first time I thought it was a one-off mistake, but now it's happened again. The quality of the device itself is fine, but the wrong colour is very disappointing as I deliberately chose a specific colour. However, as I need the iPhone as a Christmas present and there is not enough time to order a new one, I will now keep it. I hope that customer service can somehow accommodate me to make up for this inconvenience.

    Translated from German

    Item

    iPhone 12 64GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 21 December 2024

  • S

    Stéphane M.

    Purchased on the 6 August 2023

    Verified purchase

    Very satisfactory first order on BackMarket for a Galaxy S22 + transparent S22 case + charger. Delay +2d(S22) +3d(shell) +4d(charger). Like new condition for refurbished. And very good BackMarket app to make a complete diagnosis of the phone. Great customer service, keep it up!

    Translated from French

    Item

    Galaxy S22 5G 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 21 August 2023

  • M

    Maxime V.

    Purchased on the 1 November 2024

    Verified purchase

    very good seller, he supplies an original cable or one that looks like it. 100% functional. The only problem is that I ordered it in perfect condition and I received it with "poc" on one side where you can see the metal ... it's a bit disappointing otherwise I would not have paid for perfect condition but very good condition. in the end it does not bother me but it hurts in the sense that it was supposed to be in PERFECT CONDITION!

    Translated from French

    Item

    OnePlus 8 Pro 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 5 November 2024

  • M

    Marion T.

    Purchased on the 27 April 2024

    Verified purchase

    The goods are in the condition described, the delivery was super-fast, but I find the fact that almost all of the previous owner's data was still present on the watch very worrying. If the previous owner was perhaps unable to reset the watch, I would at least have expected the seller to do so before passing on the goods. Did the seller even look at the item properly?

    Translated from German

    Item

    Smartwatch Samsung GPS Watch4 Classic LTE SM-R895 -

    Condition

    Excellent

    Reviewed in Germany on 30 April 2024

  • S

    Samuel Z.

    Purchased on the 14 October 2022

    Verified purchase

    Just over a year and a half later, I'm delighted to have taken the plunge with this tablet! I didn't have any particular expectations, but I have to admit that it's an indispensable piece of equipment in my day-to-day life. What's more, it's still in perfect condition, which I'm very pleased about.

    Translated from French

    Item

    Galaxy Tab S5e 64GB - Noir - WiFi

    Condition

    Excellent

    Reviewed in France on 29 March 2024

  • S

    Stéphanie R.

    Purchased on the 3 January 2024

    Verified purchase

    First time buying a reconditioned. Very happy with this purchase . For the moment works very well .

    Translated from French

    Item

    Oppo A57s 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 22 January 2024

  • N

    Norman H.

    Purchased on the 20 November 2023

    Verified purchase

    The device is in very good condition on the outside, as described. But the battery leaves a lot to be desired despite energy-saving mode and little use. I would buy a new one next time. I have always used samsung galaxy s and can judge it quite well.

    Translated from German

    Item

    Galaxy S10 128GB - Blau - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 11 December 2023