Customer reviews

First refurbished purchase for me. I'm delighted with this MacBook Air M1 from 2020 It's in really good condition. We'll see how it works!

MacBook taken in perfect condition, and arrived in perfect condition (no scratches or peaks on the chassis) plus a new battery although I had not asked for it. The small negative point being the charger which is not original and not of Apple origin.

Smooth experience on the Back Market platform to find and select the product I was looking for. Uncertainty as to whether the headset is a Jabra Evolve 75SE as opposed to a simple 75 (orange cable versus black) but there is no functional difference between the 2 and the headset is otherwise as described.

Some difficulties installing my profile and software via my Apple Cloud. The problem stems from the difference in technology between my 2019 Mac and your M3! It is therefore preferable to install everything without any preset or Time Machine.

Looking for a good product, we found it on back market. At first I was a bit worried about putting a lot of money into a refurbished product. But there you have it. A very good product with, above all, a new battery and also all the PC components as requested. Thank you for respecting the customer. Jérémy L.

Refurbished PC that works perfectly. Very satisfied with the product: very attractive price for a top-of-the-range PC. Please note: as the product is imported from another country, its original non-azerty keyboard has been reconfigured and fitted with specific stickers to suit the French market. The adaptation in no way hinders its use, and the stickers seem durable.

Hello I received my MacBook Pro, but it didn't say that it was a PC from America and that the keys had been modified. So I end up with an AZERTY keyboard but without the@ key, which is very annoying.

Hi I am happy with the service received, thank you! However, my trackpad does not work on some occasions? I will find some time to send it back for a check when I have time off from work and wont need it. Thank you!

The computer complies and works, but some modules (the batteries?) are obviously not attached, move around and make noise when I move the computer. I can't find any way of reporting this type of problem on the "Get help with an order" page. I tried "Contact us using this form" and was returned to an error page saying "Unable to connect to the server at help.backmarket.co.uk".