Customer reviews

Overall rating

437 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4/5

  • Accessories

    3.6/5

  • Battery

    3.7/5

  • Lens & Camera

    4.2/5

  • Packaging

    4.1/5

  • Shipping

    4.2/5

Reviews

  • Claire W.

    Verified

    Reviewed 26/11/2020, United Kingdom.

    Great product and service. Was a bit apprehensive about getting a refurbished phone but the Galaxy S8 in mint condition is truly in mint condition. Battery life is what I expected, gets me through the day and a little more, unless I watched a lot of videos.

    Condition

    Excellent

    Purchased

    15/11/2020

  • Alex B.

    Verified

    Reviewed 16/02/2023, United Kingdom.

    great product and condition and service

    Condition

    Excellent

    Purchased

    29/07/2021

  • Sue W.

    Verified

    Reviewed 13/09/2021, United Kingdom.

    I made an excellent choice in ordering from you. so pleased with the contact you gave , giving the delivery information. The phone is just what I wanted, I have had a screen protector fitted , and bought a leather case. I showed my daughter your website and she ordered the same model in a different colour. I would recommend your company to anyone.

    Condition

    Good

    Purchased

    22/08/2021

  • Stavri D.

    Verified

    Reviewed 13/02/2021, United Kingdom.

    The phone arrived quicker than expected, within two days. The product was as described when purchasing - like new. I inspected it and found no aesthetic or mechanical fault so far. Great service and good value for money. I highly recommend.

    Condition

    Excellent

    Purchased

    03/02/2021

  • David K.

    Verified

    Reviewed 06/08/2021, United Kingdom.

    Chose 'good quality' and my phone looked brand new.Fast delivery.This will be my go-to option for a new phone from now on.Thinking perhaps a laptop for my kid next ..... i received no gifts etc for this review.Honest feedback.( feeling pleased with myself tbh )

    Condition

    Good

    Purchased

    18/07/2021

  • Tracey H.

    Verified

    Reviewed 06/08/2021, United Kingdom.

    Really pleased with my purchase very good quality no scratches like new really liked how easy it was to set up and transfer data from my old device I have no complaints and would not hesitate to order from this company again

    Condition

    Good

    Purchased

    18/07/2021

  • Neville O.

    Verified

    Reviewed 06/04/2021, United Kingdom.

    As described/very good , as new, quick despatch,headphones with lightning adapter included,which is great so don’t buy your own in advance doh!I don’t think that’s mentioned in ad.overall very pleased .

    Condition

    Excellent

    Purchased

    23/03/2021

  • Aaron F.

    Verified

    Reviewed 28/10/2020, United Kingdom.

    Bought 2 Samsung S8 notes, both arrived quickly with chargers and headphones. Both were in mint condition with no marks at all. Very happy with the service and would fully recommend for anyone wanting a quality phone,

    Condition

    Excellent

    Purchased

    17/10/2020

  • Kerrie B.

    Verified

    Reviewed 05/02/2021, United Kingdom.

    This phone was purchased as a gift for my husband and he has been well pleased with the phone since he received it! It arrived in 'Mint' condition as it was described. Thank you very much Back Market... I'll be back in the near future - when I look to get my son a new phone.

    Condition

    Excellent

    Purchased

    17/01/2021

  • Dave B.

    Verified

    Reviewed 18/09/2020, United Kingdom.

    Bought this phone as 'mint' condition and I have to say it is. Absolutely flawless condition and no problems whatsoever in operation. Delivery was very quick and well packaged. No problem in recommending this company, excellent service and communication from start to finish. Well done guys!

    Condition

    Excellent

    Purchased

    08/09/2020