Customer reviews

2,180 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • L

    Luca H.

    Purchased on the 13 August 2025

    Verified purchase

    I've had the iPad for just under a week now and what can I say. I am more than satisfied, I got the iPad for less than half the original price. And I received a scratch-free iPad with 100% capacity and 0 charging cycles, even after more detailed research this was confirmed. This was my first purchase of a refurbished device, I was of course very sceptical at first but was convinced of the complete opposite. The iPad was packed in 2 boxes and was only secured with polystyrene in the inner box, as well as a USB-C to USB-C charging cable (without power supply). My boxes had no signs of use. So at least in my case, DHL went to a lot of trouble and even delivered it a day earlier than stated! Conclusion: Justified 5 stars from me and would buy Refurbed devices again at any time in the future!

    Translated from German

    Item

    iPad Pro 13" (2024) 7. Generation 2000 GB - WLAN + 5G - Space Schwarz

    Condition

    Premium

    Reviewed in Germany on 20 August 2025

  • L

    Luca B.

    Purchased on the 28 March 2025

    Verified purchase

    The device is really in excellent condition, it doesn't even look reconditioned. Excellent delivery assistance which was reliable and on time. I highly recommend this store for those who want to buy a refurbished device.

    Translated from Italian

    Item

    iPad Pro 13" (2024) 7a generazione 256 GB - WiFi - Nero Siderale

    Condition

    Fair

    Reviewed in Italy on 14 April 2025

  • T

    Tommaso B.

    Purchased on the 11 March 2025

    Verified purchase

    I was very sceptical about buying a refurbished product, but after receiving it and using it for a while I changed my mind. I chose an IPad 11 Pro "Excellent" condition and I must say that I was very satisfied with the product that was sent to me. I will buy other products from this site in the future if I need them.

    Translated from Italian

    Item

    iPad Pro 11 (2022) 4a generazione 512 GB - WiFi - Grigio Siderale

    Condition

    Excellent

    Reviewed in Italy on 31 March 2025

  • D

    Dominic B.

    Purchased on the 23 November 2024

    Verified purchase

    The iPad was not my first refurbished product, but it was my first from BackMarket. I am really very satisfied. First of all, it's a great price and the quality is like new. I even received the iPad a day earlier than announced. It does have one or two marks on the back, but they were quickly wiped away. Otherwise the iPad works really well. The battery is no longer the best. You notice with certain work (what I use the iPad for most) mainly for private work, i.e. for clubs and similar and for studying, that the battery definitely lasts a day but you have to charge it afterwards. All I can really say is. TOP. I couldn't have got a better offer with this quality.

    Translated from German

    Item

    iPad Pro 12.9" (2022) 6. Generation 256 GB - WLAN - Space Grau

    Condition

    Good

    Reviewed in Germany on 29 November 2024

  • E

    Eleazar A.

    Purchased on the 29 July 2025

    Verified purchase

    I have been using the iPad Pro 13 M4 for two days now and I am very happy with the product I received, I would like to point out a few things. - I bought an iPad Pro 13 M4 1000GB, in premium status. - I was expecting to receive it in its original box, as I paid for the premium status, I received it in a generic brown box, but well protected. - Charger and cable not original, logical, I will buy an original or certified one, as in the first use the charger got very hot. - The battery has 100% life, and only 3 cycles when I turned it on, I understand that it is either a new battery, or it was always with the cable plugged in exhibition (I will now explain about the exhibition). - Screen, cameras and the rest of the iPad in impeccable condition, not a scratch, I directly installed ESR protector and case, so it will last me many years. Now I would like to explain where I think the iPad comes from, as the original price new is 2279€ and I paid 1358€, 921€ cheaper than buying it new. - The shop that sold it to me is from Bulgaria, invoice issued from there, but the device was shipped from France. - When registering the serial number in my Apple account it says that the device was boug...

    Translated from Spanish

    Item

    iPad Pro 13" (2024) 7.a generación 1000 GB - WiFi - Negro Espacial

    Condition

    Premium

    Reviewed in Spain on 1 August 2025

  • J

    Julie B.

    Purchased on the 6 August 2025

    Verified purchase

    I ordered the iPad Pro 13-inch (2024), the largest model in the range. I took it as a refurbished (second choice, refurbished) and am absolutely satisfied. From ordering to delivery, everything went smoothly: I ordered it on a Wednesday evening and it was with me on Friday. It could hardly have been quicker! The iPad arrived in perfect condition and works perfectly. I can really only recommend it - both the device itself and the service.

    Translated from German

    Item

    iPad Pro 13" (2024) 7. Generation 256 GB - WLAN + 5G - Silber

    Condition

    Premium

    Reviewed in Germany on 18 August 2025

  • A

    Abhijeet S.

    Purchased on the 1 July 2025

    Verified purchase

    Everything was perfect. The right device has arrived. In premium condition as promised, no scratches or other blemishes. Even a cable with the power supply was included. Battery was also at 100% maximum capacity. Delivery was also quite fast only 3 days. Would definitely recommend it to others. Highly recommended if you don't want to buy it overpriced from Apple.

    Translated from German

    Item

    iPad Pro 13" (2024) 7. Generation 2000 GB - WLAN - Space Schwarz

    Condition

    Premium

    Reviewed in Germany on 5 July 2025

  • P

    Peter T.

    Purchased on the 31 July 2025

    Verified purchase

    ⭐️⭐️⭐️⭐️⭐️ iPad Pro 2024 - Super upgrade with stunning screen I have replaced my iPad Pro 2020 with this 2024 version (refurbished via Back Market), and I am hugely satisfied. For me, the biggest improvement is in the OLED screen: colours splash off the screen and black is really black. Watching films or editing photos is a treat. The M4 chip is ridiculously fast. Everything feels more direct and smooth than on my previous iPad, especially when multitasking or running heavy apps like Procreate and LumaFusion. Battery life is top notch, especially considering the performance. What's also nice: it's a lot lighter and thinner, which I notice immediately while reading or working on the go. The combination with the new Apple Pencil Pro (purchased separately) is ideal - especially the new squeeze gesture is handy. My iPad arrived in excellent condition - not a scratch to be found. Works like new, but at a much better price. Plus points: Fantastic OLED screen Super light and thin body Blazingly fast (even with heavier tasks) Great battery life Works perfectly with Apple Pencil Pro Downside: Accessories (Pencil and Magic Keyboard) are expensive and only compatible with this ...

    Translated from Dutch

    Item

    iPad Pro 11" (2024) 5e generatie 256 GB - WiFi + 5G - Spacezwart

    Condition

    Excellent

    Reviewed in Netherlands on 4 August 2025

  • A

    Antonio F.

    Purchased on the 5 June 2025

    Verified purchase

    Excellent service, from the reconditioner (EU Telecoms BL LTD) and the mediation platform (Back Market). An iPad Pro 11 M4 in the described condition (with only two battery cycles after configuration), sent by EU Telecoms BL LTD in secure packaging (although without the manufacturer's box), received on schedule (transparent and reassuring tracking) and working properly. I am also satisfied with the management of the sale of a MacBook Air to Okamac, a reconditioner whose timely payment of the offer has already reached my account.

    Translated from Spanish

    Item

    iPad Pro 11" (2024) 5.a generación 1000 GB - WiFi - Negro Espacial con Pantalla nanotexturizada

    Condition

    Premium

    Reviewed in Spain on 25 June 2025

  • T

    Tuhei T.

    Purchased on the 19 April 2025

    Verified purchase

    Great experience with EU Telecoms BL LTD! The iPad Pro 13" M4 2Tb received in "Perfect condition" is really like new, no scratches, top performance, 100% battery. No Apple packaging, generic charger and cable, but I already had my original accessories so no worries. Fast delivery in two days and well protected product. I would 100% recommend this refurbisher!

    Translated from French

    Item

    iPad Pro 13" (2024) 7e génération 2000 Go - WiFi + 5G - Noir Sidéral

    Condition

    Excellent

    Reviewed in France on 24 April 2025