Customer reviews

182 verified reviews in the last 24 months.

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  • G

    Gaëlle P.

    Purchased on the 14 March 2024

    Verified purchase

    The computer is great, as described and delivery was very quick. However, there was a problem with Windows activation and I needed a new activation key. The seller/refurbisher was very responsive on the phone, but it took me almost a month and several emails/reminder calls to get the 15-digit code. Apart from this not very serious aspect, everything went very well and I would recommend this seller/refurbisher without hesitation.

    Translated from French

    Item

    HP EliteBook 640 G10 14" Core i5 1.3 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 18 April 2024

  • G

    Ghaya G.

    Purchased on the 26 April 2025

    Verified purchase

    Product reconditioned by EC Everso Bordeaux. Received quickly and as described. I have been using it for a few days now and everything seems to be working normally.

    Translated from French

    Item

    Xbox Series X 1000Go - Noir

    Condition

    Excellent

    Reviewed in France on 6 May 2025

  • G

    Gérald B.

    Purchased on the 20 December 2024

    Verified purchase

    I'm happy with my purchase and the replies to questions from the customer service team are fairly quick. I ordered a 2.8 GHz Mac mini and received a 2.6 GHz one, whereas the order said 2.8 GHz. That's it for my first purchase on backmarket, nothing serious either.

    Translated from French

    Item

    Mac mini (Octobre 2014) Core i5 2,8 GHz - SSD 256 Go - 16Go

    Condition

    Good

    Reviewed in France on 29 December 2024

  • F

    Flavio L.

    Purchased on the 5 June 2025

    Verified purchase

    Laptop was in very good conditions, although could have been a bit cleaner. There was a piece of fingernail stuck in the heatsink... also this is a French laptop, that means, windows in French and French keyboard. Cannot change windows language without upgrading to pro. Now, this is ok, but just be aware of it. All in all a good machine at a reasonable price.

    Item

    Lenovo LOQ 15IAX9I 15-inch (2024) - Core i5-12450HX - 16GB - SSD 512 GB AZERTY - French

    Condition

    Excellent

    Reviewed in Ireland on 22 June 2025

  • P

    Philippe L.

    Purchased on the 27 April 2025

    Verified purchase

    I was hugely disappointed with my first purchase from Back Market when they first started out (dusty NAS and one hard drive out of 2 failing). I can see that the company has moved in the right direction. The IPad arrived in excellent condition and works very well.

    Translated from French

    Item

    iPad mini (2015) 4e génération 32 Go - WiFi - Gris Sidéral

    Condition

    Good

    Reviewed in France on 12 May 2025

  • M

    Miyaghi O.

    Purchased on the 8 April 2025

    Verified purchase

    Hello, The PC is my work tool (music) and if my current PC suddenly stops working, I can't work. That's why I bought this PC as a precaution. As my current PC is working fine for the moment, I'm not using this new PC yet, but I've noticed that the sound on this PC is too low despite my setting it to maximum and I can't use it for my work..... unfortunately. Otherwise it works normally. Next time, I'll have to check with the seller whether the sound of the PC is loud or not before buying it. Best regards.

    Translated from French

    Item

    HP 15-DB0097NF 15" A6 2.6 GHz - HDD 2 To - 8 Go AZERTY - Français

    Condition

    Good

    Reviewed in Belgium on 28 April 2025

  • J

    Jean-marc I.

    Purchased on the 6 November 2024

    Verified purchase

    The headphones arrived quickly and very well packaged. But it was missing the 2 AAA rechargeable NiMh batteries, specific for Philips headphones, the instructions and the antenna tube. I had to buy ordinary AAA rechargeable NiMh batteries. With these batteries, the headphones worked very well, but the green charge indicator on the base did not light up because they were not charging. As I'm an electronics engineer, I tested the charger in the base, which worked correctly. So I took the helmet apart on the battery side, to try and work out what was wrong. I looked for about 20 hours, because I didn't understand what the 3rd contact on the body of each battery was for, before realising that the insulation of the 2 batteries had to be cut back over about 8 mm, so that these 2 contacts were connected to at least the batteries, it's via these 2 contacts that the batteries recharge. I made the change on the 2 batteries, which are now charging correctly. The green light comes on during charging and then goes off when charging is complete. The headphones now work perfectly. Shame about the 20 hours lost!

    Translated from French

    Item

    Casque sans fil Philips SHC5200/10 - Noir

    Condition

    Good

    Reviewed in France on 9 December 2024

  • D

    Dominique A.

    Purchased on the 7 December 2024

    Verified purchase

    everything went well for the moment because the purchase and then the rest no matter everything will have become clear at the end of my last deadline with the credit provider who will have its payments until the end of my request for my MacBook the delivery super 👋 goodbye and 🙏 thank you.

    Translated from French

    Item

    MacBook Air 13" (2024) - Apple M3 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 17 December 2024

  • F

    Fred L.

    Purchased on the 11 October 2024

    Verified purchase

    Very satisfied with everything. Lens is top notch! Lens cap for front was missing. But missed in the description which brand of camera is suitable for. Image showed lens with Nikon mount and fortunately it was.

    Translated from Dutch

    Item

    Tokina Lens 17-35mm f/4

    Condition

    Fair

    Reviewed in Netherlands on 28 October 2024

  • M

    Michael S.

    Purchased on the 28 March 2024

    Verified purchase

    Hello The computer seems to be fine, but I'm not very happy with the battery whose autonomy is very poor. I think that for 500 euros the battery should have been changed. thank you very much.

    Translated from French

    Item

    Dell Inspiron 5593 15" Core i7 1.3 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 14 April 2024