Customer reviews

192 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • F

    Fabien S.

    Purchased on the 5 December 2023

    Verified purchase

    MacBook Air well protected and packed for delivery. When I switched it on, it showed 43% charge and then switched off 10 minutes later. After a full charge overnight, no more problems. The battery lasts more than 10 hours in use. The product is everything I expected. I would recommend the reconditioning company.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 16Go RAM - SSD 2000Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 18 December 2023

  • D

    David G.

    Purchased on the 30 March 2025

    Verified purchase

    Satisfied with the product... compliant and in excellent condition. However, the charger and power cable are not official Apple products.

    Translated from French

    Item

    MacBook Air 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 10 cœurs - 24Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 14 April 2025

  • V

    Valentin R.

    Purchased on the 27 November 2023

    Verified purchase

    Perfect product in itself. Mention "reconditioned product with Appe seal". Top product. Problem: Impossible to import photos from my iphone onto the mac without it disconnecting. So I spent a long time trying to solve the problem before spending an afternoon with apple customer service to solve the problem. I had to reset the whole drive etc... Order placed "as new" which was the "physical" product after all but not the "computer" product.

    Translated from French

    Item

    MacBook Pro 14" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 1000Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 12 December 2023

  • N

    Noemie F.

    Purchased on the 6 July 2025

    Verified purchase

    The computer was as described, the order was processed quickly but the delivery was not great at all. I was at home to receive the parcel, the deliveryman didn't even ring, he put a delivery notice on the parcel and I contacted the carrier who was supposed to call me back to make the final delivery.

    Translated from French

    Item

    MacBook Air 13" Retina (2019) - Core i5 1.6 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 12 July 2025

  • A

    Antoine R.

    Purchased on the 22 May 2025

    Verified purchase

    Very good condition. Nothing to complain about, perfect screen, perfect keyboard, no signs of wear. General appearance very, very good. Fast, pleasant to work with. Excellent graphics card, Touch Bar, excellent resolution for photos, i7. A delight to use. I do not regret my purchase. Thank you Back Market.

    Translated from French

    Item

    MacBook Pro Touch Bar 16" Retina (2019) - Core i7 2.6 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 9 June 2025

  • V

    Valérie W.

    Purchased on the 15 April 2025

    Verified purchase

    Happy with my purchase: computer like new. It's plug and play, and I was able to use it straight away. One small downside: just one key that didn't press properly... The solution: blow on the tilted keyboard with an aerosol dust remover and the problem is solved.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 8 May 2025

  • F

    Fletcher A.

    Purchased on the 26 November 2023

    Verified purchase

    I ordered this model on Sunday in the "Perfect Condition" category, and received it on Tuesday morning. Really satisfied with the delivery. The product was in perfect condition and I received it with  Refurbished Certified in the box. I can tell you that the computer was in new condition. The only small downside already mentioned by others, it is not an AZERTY France, which makes a small difference of 2 or 3 physical keys, which is not really dramatic 😅. My first experience with refurbished products, and so far I'm delighted. I'm a day after receiving it, hope I never come back to change my mind on this review 🤗.

    Translated from French

    Item

    MacBook Pro 14" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 1000Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 29 November 2023

  • V

    Victor L.

    Purchased on the 20 May 2025

    Verified purchase

    Positive feedback for this Macbook. Fast delivery (2 days) and after several weeks of use, I'm satisfied. The battery life is very good, it keeps me going all day (maximum capacity 88%), the screen is of excellent quality and is easy to hold. Negative points: only two Thunderbolt ports, so think about getting a hub if you need one, and the fact that the charger isn't original (but that's no big deal personally). I'd recommend this product.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 15 June 2025

  • J

    Jérôme F.

    Purchased on the 1 December 2023

    Verified purchase

    MacBook Air is in excellent condition as indicated at the time of purchase. It arrived in a well-protected cardboard box. The only drawback is that the charger supplied is not the original Apple one.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 16Go RAM - SSD 1000Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in Belgium on 17 December 2023

  • F

    Fabrice G.

    Purchased on the 28 March 2025

    Verified purchase

    TB, but disappointed not to have received the requested colour: sidereal grey, whereas I received the silver colour. I've seen that I can send it back, but I don't have time for all that, and as it looks very good, if not, I'll keep it.

    Translated from French

    Item

    MacBook Pro 16" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 1000Go - AZERTY - Français

    Condition

    Good

    Reviewed in France on 1 April 2025