Customer reviews

Phone received promptly, but unfortunately had a screen bug the day after I switched it on despite buying it in perfect condition. I immediately sent it back to the seller, who refunded my money. I picked up a Google Pixel 6 A from the same seller, which is in perfect condition and has been working perfectly for 2 weeks now. Back Market is very responsive in the event of a faulty refurbished phone.

I received my new 256GB iPhone 12 very quickly. (3 days) Neat and suitable packaging with a new charger cable. It was in decent condition and I regret not having spent £25 more to get one in very good condition. There was some touching up of the paint everywhere but it didn't last and the next day it was gone. Otherwise it works very well and the battery charges to 100%, so overall I'm satisfied. This was my 1st refurbished experience via Back Market and it certainly won't be the last. Thank you

This is the first time I have bought a refurbished product and I couldn't be happier. I bought it in excellent condition and it arrived with 100% battery and without any scratches. I will repeat buying products with you the only but I could get is that it would be nice to finance the products over 4 months which is the maximum. Still super happy with my iphone 12 pro.

Hello I had doubts about bakmarket But I took the risk of ordering an s21 for my wife, who is more of a Samsung woman. I am very pleased with the service and the quality of the phone. 256g whereas it was indicated 128 thus very satisfied with the reconditioner and guaranteed 1 year So if need be I would go back

I was a bit wary of buying a refurbished smartphone for the first time, but some friends persuaded me to take the plunge. As a result, the smartphone is impeccable! I'll certainly be buying other items from the platform!

This is my first purchase of a refurbished product and I am very happy with it. The phone arrived on time and is as if it were new, a pristine appearance. It is great in terms of performance and the battery issue that was what I feared most, the truth that quite well.

Overall, the product was in order, but I was unpleasantly surprised when I tried to buy a cover... the size, thickness and position of some of the buttons did not match by a few millimetres. I've always bought my cases from 1001coques, and also for another A51 from Backmarket, and I've never had a problem. 1001coques even exchanged it for me, but the problem remains the same and is linked to the phone, as the new shell fits my 1st A51 perfectly but not the 2nd... I think that the reconditioner did not respect certain dimensions ...

Hello, This phone is my first purchase of refurbished equipment, and I am completely satisfied (1 month of use at the time of writing this message). The parcel was delivered via UPS in record time.

As for the laptop itself, no problems at all: it's clean, functional and the battery holds up well. I also appreciated having the drivers already downloaded, even though I don't use them (I use Linux). A nice gesture from the vendor. It's a shame, though, that this excellent machine comes with an absolutely pathetic power charger, which isn't super secure and is probably more expensive than anything I've found elsewhere, which I was obliged to buy (€20) because the one supplied, which isn't original, is such a bummer. What a waste. The same goes for the notable absence of the USB-C to USB-A converter (which is normally sold with this laptop). So much for "reconditioning" --' In the end, I had to buy all the accessories new. Having said that, and looking at the accessories alone, I think it still deserves a good score, even though it needed so little to be so much better...