Customer reviews

2 verified reviews in the last 10 years.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • M

    Marian C.

    Purchased on the 13 February 2023

    Verified purchase

    I'm going to give you my opinion of this phone and of BackMarket. I purchased this phone and received it on February 16, 2023. Six months later the phone started to reboot without me asking it to do so continuously, and when it didn't it called emergency numbers on its own. Thinking it was a virus, I reset it and the problem persisted. I asked BackMarket about the warranty process and they offered me a slip to send to Cryptophone, the company that sold me the phone. My phone was returned to the address on the slip on 18 August 2023. Since then, I've had no news from them. No telephone, no email, no notification giving me any information. Thank you BackMarket for your loyal service.

    Translated from French

    Item

    Xiaomi Redmi Note 11 Pro 5G 128 Go - Gris - Débloqué - Dual-SIM

    Condition

    Excellent

    Reviewed in France on 21 September 2023

  • C

    Christine F.

    Purchased on the 26 February 2023

    Verified purchase

    After 6 months of use, the artcile showed bugs, I sent it back because it was still under warranty, a reset was done but it still didn't work. Now that the warranty has expired, there's nothing I can do except buy another one;;;;;

    Translated from French

    Item

    Xiaomi Redmi 10A 32 Go - Gris - Débloqué

    Condition

    Excellent

    Reviewed in France on 12 May 2024