Customer reviews

I'm going to give you my opinion of this phone and of BackMarket. I purchased this phone and received it on February 16, 2023. Six months later the phone started to reboot without me asking it to do so continuously, and when it didn't it called emergency numbers on its own. Thinking it was a virus, I reset it and the problem persisted. I asked BackMarket about the warranty process and they offered me a slip to send to Cryptophone, the company that sold me the phone. My phone was returned to the address on the slip on 18 August 2023. Since then, I've had no news from them. No telephone, no email, no notification giving me any information. Thank you BackMarket for your loyal service.