Customer reviews

Overall rating

315 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Accessories

    3.9/5

  • Battery

    3.6/5

  • Appearance

    4/5

  • Lens & Camera

    4.1/5

  • Packaging

    4.2/5

  • Shipping

    4.2/5

Reviews

  • Kathryn E.

    Verified

    Reviewed 16/06/2023, United Kingdom.

    Unable to log in on the computer even with techie support

    Condition

    Fair

    Purchased

    04/06/2023

  • Thibaud H.

    Verified

    Reviewed 20/11/2024, France.

    - Condition of phone on receipt: perfect - Delivery: very fast (less than a week from order to delivery) - Functioning: after 2 weeks everything works perfectly (to be seen over time) - Battery: 92% lasts all day for my use Overall, very satisfied with my purchase.

    Translated from French


    Condition

    Excellent

    Purchased

    31/10/2024

  • Thomas W.

    Verified

    Reviewed 07/04/2025, Germany.

    Very good quality also the battery performance is very high with 95% no damage as described thank you very much

    Translated from German


    Condition

    Excellent

    Purchased

    27/02/2025

  • Jakub F.

    Verified

    Reviewed 12/03/2025, Germany.

    The iPhone is in really good condition and the order and delivery were simple and flawless. Thank you very much.

    Translated from German


    Condition

    Good

    Purchased

    23/02/2025

  • Alan B.

    Verified

    Reviewed 16/12/2024, France.

    It works perfectly for what I ask it to do. The product arrived in the desired condition, everything was perfect 👌

    Translated from French


    Condition

    Good

    Purchased

    26/11/2024

  • Andre F.

    Verified

    Reviewed 23/12/2024, Portugal.

    Product arrived well packaged. Everything is fine. It could have come with Windows and the operating system in Portuguese, but it came in German and I had to configure it in Portuguese. For the rest, we'll see with daily use if everything goes well or if it has any defects.

    Translated from Portuguese


    Condition

    Good

    Purchased

    16/12/2024

  • Maryna B.

    Verified

    Reviewed 18/11/2024, Germany.

    I am absolutely glad that my friend told me about the site. I bought very good smartphone for a perfect price! Delivery was very quick.

    Translated from German


    Condition

    Excellent

    Purchased

    30/10/2024

  • Bernd H.

    Verified

    Reviewed 13/10/2025, Germany.

    I am very satisfied, even if the release of the GTCs was only possible with a workaround solution.

    Translated from German


    Condition

    Good

    Purchased

    27/09/2025

  • Aleksandra M.

    Verified

    Reviewed 29/01/2023, Netherlands.

    This online shop selling refurbished electronics is doing a great job by offering second-hand products at an affordable price. By selling refurbished electronics, the website is also reducing waste and promoting sustainability, which is a great cause to support. The laptop I purchased is fully functional and in excellent condition, as stated on the website. I have a very positive opinion about Back Market and I think it's a great resource for anyone looking for more sustainable and affordable technology.

    Translated from Dutch


    Condition

    Excellent

    Purchased

    24/01/2023

  • Gaetano cristian F.

    Verified

    Reviewed 03/03/2025, Italy.

    Product as described, perfectly maintained, clean and properly refurbished. Excellent packaging. Absolutely recommended

    Translated from Italian


    Condition

    Excellent

    Purchased

    15/02/2025