Customer reviews

495 verified reviews in the last 24 months.

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  • E

    Eliott K.

    Purchased on the 16 July 2025

    Verified purchase

    The phone is great, thank you very much. But I had asked for a phone in perfect condition and it turns out that there are scratches on both sides, visible from several centimetres away. I should also contact the reconditioner to make sure the phone is clean. The button on the left-hand side (silent mode) didn't work because there was a lot of dust and dead skin blocking it. The speaker at the top of the phone, like the Lightning socket, also contained traces of dirt. It would certainly be very interesting to wash the devices before shipping them. Thank you for this :)

    Translated from French

    Item

    iPhone 11 128 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 18 July 2025

  • K

    Khadija D.

    Purchased on the 5 July 2025

    Verified purchase

    We received the iPad in perfect condition ❤️ Thank you very much but unfortunately my 7 year old son accidentally cracked the tablet on purpose, I'm disappointed, I really regret not being able to take out the guarantee offered.

    Translated from French

    Item

    iPad 10.2" (2020) 8e génération 32 Go - WiFi - Argent

    Condition

    Good

    Reviewed in France on 20 July 2025

  • A

    Angela P.

    Purchased on the 6 June 2025

    Verified purchase

    I bought an iPhone 13, I chose the excellent option because typing good showed scratches on the front. For me it is not excellent, but good, it has scratches on the front, sides and the camera circles are all scratched. On the other hand, despite the fact that I chose the standard battery, it arrived at 100% and the phone works well. I expected fewer scratches.

    Translated from Italian

    Item

    iPhone 13 256GB - Mezzanotte

    Condition

    Good

    Reviewed in Italy on 22 June 2025

  • P

    Piergiorgio F.

    Purchased on the 4 June 2025

    Verified purchase

    Well done! The phone arrived in 3 working days, once I opened the box a great product and as I had chosen it for all its features. A few scratches on the shell a tiny scratch on the glass but it was the choice made to save money. iPhone 14 Pro version 256 G status good. 👍🏻💪🏻

    Translated from Italian

    Item

    iPhone 14 Pro 256GB - Viola Scuro

    Condition

    Fair

    Reviewed in Italy on 17 June 2025

  • A

    Alina S.

    Purchased on the 23 April 2025

    Verified purchase

    Hello and good morning. Thank you very much for the follow up from your professional team. Fortunately, so far I have not had any problems using it and I am satisfied. I hope that with the help of initiatives like yours, the culture of reusing electronic devices will spread more among people all over the world, so that we will have a better world. I just need information about the health status of this iPad, to know what percentage it is in, and I would be grateful if you could give me some guidance. Also, please tell me again in detail what the warranty conditions are and what I should do in case of damage to the product. What steps should I take?

    Translated from Spanish

    Item

    iPad 10.2" (2020) 8.a generación 32 GB - WiFi - Gris Espacial

    Condition

    Good

    Reviewed in Spain on 15 May 2025

  • C

    Carina F.

    Purchased on the 16 July 2025

    Verified purchase

    I bought it in the right condition and when it arrived I was shocked. No scratches on the screen, just a few small flaws in the mobile phone's paint on the sides, but you only notice them if you look closely, because they're small. The battery was 100% (I didn't order a new battery). I have no complaints, the mobile phone is in great condition and the delivery was super fast, it even arrived earlier than expected.

    Translated from Portuguese

    Item

    iPhone 11 64GB - Branco - Desbloqueado

    Condition

    Fair

    Reviewed in Portugal on 23 July 2025

  • G

    Greta B.

    Purchased on the 6 July 2025

    Verified purchase

    The phone was according to the description, although the battery health is 100%, the reality is that it lasts really little, I have to charge it twice a day and I don't make an excessive use. Compared to my old XR with battery health below 80%, it lasted longer! That's the only thing that has me baffled.

    Translated from Spanish

    Item

    iPhone 11 Pro 256GB - Plata - Libre

    Condition

    Fair

    Reviewed in Spain on 21 July 2025

  • J

    Juan carlos R.

    Purchased on the 14 July 2025

    Verified purchase

    I see two charges on my credit card, one on 15 July for €177.49 according to the cost of the product, and another on the following day, 16 July, for a cost of €4.39, which I do not know what it corresponds to. I have never before received two charges from Jack market for the purchase of a telephone, please explain.

    Translated from Spanish

    Item

    iPhone 11 64GB - Negro - Libre

    Condition

    Fair

    Reviewed in Spain on 20 July 2025

  • А

    Анна Б.

    Purchased on the 16 July 2025

    Verified purchase

    I ordered the phone in "very good" condition and I was expecting something a little more damaged, but I got an almost perfect phone, with just a few scratches on the side of the phone. And also, another thing that surprised me a lot and the truth is a very strong point, which did not choose the new battery, but has 100% capacity! Thank you very much, I will recommend it to everyone😊 Also, it has arrived in 2 days!

    Translated from Spanish

    Item

    iPhone 13 Pro 128GB - Azul Alpino - Libre

    Condition

    Good

    Reviewed in Spain on 18 July 2025

  • R

    Raphael V.

    Purchased on the 13 June 2025

    Verified purchase

    The iPhone se 2 that I received in correct condition works well except for the microphone which works very badly, which is a shame as it prevents me from making calls. Otherwise everything else is fine, nothing to complain about.

    Translated from French

    Item

    iPhone SE (2020) 64 Go - Noir - Débloqué

    Condition

    Fair

    Reviewed in France on 1 July 2025