Customer reviews

Ordered well except for one thing: it was noted that the phone had a physical dual sim when in reality it has a sim and an esim. No big deal, I just had to pay an extra £10 for the esim.

BackMarket is great in itself but delivery by UPS is really stupid. Delivered my parcel to the arse end of the world even though there's a post office right outside my door. Maybe it would be better to set up delivery with DHL?

Everything went smoothly, from ordering to delivery. I thought I'd be able to use this appliance easily, as I'd had an appliance of the same brand, but it's a bit more complicated and I'd need instructions. But there were no instructions. I downloaded one, but it's not easy to use. If you've got one, I'd love to have it. But anyway, that's secondary. But for the moment I'm happy with my purchase.

It's a shame that Sonos no longer has this product in its range. All the better to have found it at Back Market. The price is right, the product is in good condition, I'm happy :-). And anyway: very good idea to save valuable material from being scrapped. Well done and keep up the good work.

The camera was delivered promptly and there were more accessories than I originally thought (battery, memory card). The camera was also in excellent condition. I would definitely recommend Back Market.

The order arrived safely, well packaged and in better condition than I expected. If I have anything to add, it's about the lack of installation of the Office Pack. Sincerely

Very satisfied so far for my 1st purchase of a reconditioned iPhone! Fast delivery, compliant product... a bit of a surprise when I opened the parcel as I hadn't noticed that the phone was delivered without a box, but at the same time that might seem obvious for a reconditioned phone...

So far I'm extremely happy with my purchase. It's a bit expensive (compared to the very attractive lower prices I've found for very recent smartphones) but the quality is there for the moment. This was my first experience of the back market, and I was a bit scared, given that my only experience with refurbished phones wasn't very positive. I'm now getting back into refurbished phones. Time will tell.

Computer very well reconditioned. Fast delivery.