Customer reviews

123 verified reviews in the last 24 months.

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  • H

    Hugo C.

    Purchased on the 25 January 2024

    Verified purchase

    Received perfectly packaged, with its case and memory card. However, on the "refurbishment" side, the photo cell is dirty. For a digital camera, this is a major oversight.

    Translated from French

    Item

    Reflex D5300 - Noir + Nikon Nikkor AF-P DX 18-55mm f/3.5-5.6 G VR f/3.5-5.6

    Condition

    Good

    Reviewed in France on 27 February 2024

  • S

    Stéphane C.

    Purchased on the 1 June 2025

    Verified purchase

    Ordered well except for one thing: it was noted that the phone had a physical dual sim when in reality it has a sim and an esim. No big deal, I just had to pay an extra £10 for the esim.

    Translated from French

    Item

    Fairphone 4 128 Go - Gris - Débloqué

    Condition

    Good

    Reviewed in France on 15 June 2025

  • J

    Josephine P.

    Purchased on the 18 June 2025

    Verified purchase

    BackMarket is great in itself but delivery by UPS is really stupid. Delivered my parcel to the arse end of the world even though there's a post office right outside my door. Maybe it would be better to set up delivery with DHL?

    Translated from German

    Item

    MacBook Air 13" (2020) - Apple M1 mit 8‑Core CPU und 7-core GPU - 8GB RAM - SSD 256GB - QWERTZ - Deutsch

    Condition

    Excellent

    Reviewed in Germany on 25 June 2025

  • G

    Georges T.

    Purchased on the 7 March 2025

    Verified purchase

    Everything went smoothly, from ordering to delivery. I thought I'd be able to use this appliance easily, as I'd had an appliance of the same brand, but it's a bit more complicated and I'd need instructions. But there were no instructions. I downloaded one, but it's not easy to use. If you've got one, I'd love to have it. But anyway, that's secondary. But for the moment I'm happy with my purchase.

    Translated from French

    Item

    Bridge Lumix DMC-FZ300 - Noir + Leica DC Vario-Elmarit 25-600mm f/2.8 ASPH f/2.8

    Condition

    Good

    Reviewed in France on 3 April 2025

  • P

    Peter N.

    Purchased on the 26 January 2025

    Verified purchase

    It's a shame that Sonos no longer has this product in its range. All the better to have found it at Back Market. The price is right, the product is in good condition, I'm happy :-). And anyway: very good idea to save valuable material from being scrapped. Well done and keep up the good work.

    Translated from German

    Item

    Lautsprecher Sonos PLAY:3 - Schwarz

    Condition

    Fair

    Reviewed in Germany on 23 February 2025

  • R

    Rudolfine M.

    Purchased on the 11 February 2025

    Verified purchase

    The camera was delivered promptly and there were more accessories than I originally thought (battery, memory card). The camera was also in excellent condition. I would definitely recommend Back Market.

    Translated from German

    Item

    Spiegelreflex Alpha DSLR-A100 - Schwarz + Sony DT 27-105mm f/3.5-5.6 f/3.5-5.6

    Condition

    Good

    Reviewed in Austria on 3 March 2025

  • T

    Thierry B.

    Purchased on the 10 February 2025

    Verified purchase

    The order arrived safely, well packaged and in better condition than I expected. If I have anything to add, it's about the lack of installation of the Office Pack. Sincerely

    Translated from French

    Item

    MacBook Pro 16" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 512Go - AZERTY - Français

    Condition

    Fair

    Reviewed in France on 24 February 2025

  • M

    Maryse B.

    Purchased on the 15 September 2023

    Verified purchase

    Very satisfied so far for my 1st purchase of a reconditioned iPhone! Fast delivery, compliant product... a bit of a surprise when I opened the parcel as I hadn't noticed that the phone was delivered without a box, but at the same time that might seem obvious for a reconditioned phone...

    Translated from French

    Item

    iPhone SE (2022) 256 Go - Lumière Stellaire - Débloqué

    Condition

    Good

    Reviewed in France on 8 October 2023

  • A

    Audrey M.

    Purchased on the 26 September 2023

    Verified purchase

    So far I'm extremely happy with my purchase. It's a bit expensive (compared to the very attractive lower prices I've found for very recent smartphones) but the quality is there for the moment. This was my first experience of the back market, and I was a bit scared, given that my only experience with refurbished phones wasn't very positive. I'm now getting back into refurbished phones. Time will tell.

    Translated from French

    Item

    iPod classic 7 2009 120Go - Noir

    Condition

    Fair

    Reviewed in France on 16 October 2023

  • E

    Emma W.

    Purchased on the 29 May 2025

    Verified purchase

    Computer very well reconditioned. Fast delivery.

    Translated from French

    Item

    Lenovo ThinkPad L13 Yoga 13" Core i7 1.8 GHz - SSD 1000 Go + HDD 24 Go - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 16 June 2025