Customer reviews

Very fast delivery and well packaged. Top security! The phone is physically like new. I'm delighted to find this model, which suits me perfectly, especially at this price! In use, it's a pleasure, apart from a battery charge that doesn't last as long as I'd hoped and also a 'problem' with the keyboard (a letter doesn't register immediately when I type on it). Nothing serious in itself. I recommend buying the refurbished one ;)

Always happy with Back Market, the phone works perfectly. The delivery time is a bit long when the old phone is broken and you have no means of communication before the reconditioned phone arrives. Apart from that, everything is perfect!

Back Market is an excellent dealer in reconditioned products, there's no doubt about it, the machine is well honed, and behind the hyper-efficient shop window, behind the 'cool' identity it gives itself, lies a likely future formidable leader of the now trendy 'resurrected products' market. All this commands respect, and I'd like to take my hat off to the people who work hard every day to make sure it all works properly, but, because there is a but, as a customer I can't help but express a certain dissatisfaction after receiving my latest purchase from the site. I paid for an appliance that was supposed to be 'as good as new', with no scratches whatsoever, but I have to admit that it does have a few - nothing too serious, of course, but there are scratches all the same. I also made a choice of colour for my future purchase, but this was not respected, it's even written black and white on the box. I asked for blue, and when I saw "pearly" on the label, I saw red! I'm going to give it a miss this time, as the scratches will soon be masked by a protective shell, and luckily the pearlescent finally suits me better than the blue I'd chosen. But with claims like that, can you serious...

I ordered the Huawei P30 128g for a relative. I already have one for myself and I've convinced my brother to get one for him too. From my personal experience with this phone, I had bought it new on another platform and I would like to say that I have never encountered any particular problem, breakdown or anything else. I'm very happy with its battery, its 128g storage capacity, which is more than enough, and its compact, fluid format with 8g RAM. I bought it in perfect condition and there's nothing wrong with it. The battery is also holding up really well (that's the best thing about this phone). I'd recommend it, it also takes great photos. :)

Hi, so far I'm pretty happy with the Galaxy S10e, but I do find that it drains quickly, bearing in mind that I don't use the internet too often. That's the only negative point I can see at the moment. Thanks a lot!

I was surprised to find that the device was just wrapped in tissue paper. Delivered a day early, when I opened the packaging, the device was in a blister pack, I was surprised I expected it to be wrapped in tissue paper or bubble wrap. The battery was at 80%, installing the sim card and transferring my old phone was a breeze. I didn't think that the "like new" mention at the time of my choice was so blatant. This is my 1st purchase from Back Market and I would recommend it without hesitation to my friends.

Fast delivery I am very happy with my purchase. I had trouble buying a reconditioned phone. Having had problems with my last two purchases. But I am delighted to have received this phone which has no problems at the moment.

After 2 weeks in hand. The phone meets my expectations and is a perfect replacement for my Huawei 20mate lite. Some adaptation with a few differences in functionality. The battery is holding up well. I'm satisfied with this purchase.

Top for Backmarket, it is a little damaged but that's the game, super fast delivery, after I took time (10 days) to manage to download all the data from my old phone (Huawei) finally succeeded thanks to the Samsung switch app I am delighted.