Customer reviews

2,458 verified reviews in the last 24 months.

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  • J

    Julie L.

    Purchased on the 7 July 2025

    Verified purchase

    5th purchase from Back Market, not disappointed. (My children and I) Very good value for money, easy contact with customer service if needed. I'm sticking with refurbished products, and I must admit that I take the time to look at longevity and the opinions of refurbishers before making any purchase.

    Translated from French

    Item

    Galaxy S20 FE 128 Go - Bleu Foncé - Débloqué

    Condition

    Fair

    Reviewed in France on 21 July 2025

  • J

    Jordan B.

    Purchased on the 20 April 2025

    Verified purchase

    for the third time i'm buying reconditioned and for the third time everything is perfect.... ultra fast delivery, as described. perfect to replace my old one which, after 7 years of good and valiant service, ended up at the bottom of the water softener...

    Translated from French

    Item

    Oppo A77 128 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 24 April 2025

  • M

    Matthieu B.

    Purchased on the 9 January 2024

    Verified purchase

    Ordered iPhone 12 in very good condition. The phone received has a non-original battery so no durability indicator which is normal for a refurbished, for the moment the battery seems to hold well. For the condition however not great on the back a lot of marks that do not disappear and very small chips on the front screen.

    Translated from French

    Item

    iPhone 12 64 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 12 January 2024

  • J

    Julie G.

    Purchased on the 9 January 2025

    Verified purchase

    Order placed and received very quickly (2 days). The parcel was very well packed. The phone was bought in very good condition and is very clean. No problems with the first few uses and the battery (reconditioned) seems to be holding up well. Very happy with my purchase!

    Translated from French

    Item

    Xiaomi Redmi Note 10 Pro 128 Go - Gris - Débloqué

    Condition

    Good

    Reviewed in France on 11 January 2025

  • J

    Jonathan A.

    Purchased on the 11 April 2025

    Verified purchase

    Hello very happy with the phone ordered on the 11th received on the 12th very professional day thank you I recommend

    Translated from French

    Item

    Huawei P30 Pro 128 Go - Bleu - Débloqué

    Condition

    Fair

    Reviewed in France on 12 April 2025

  • P

    Philippe A.

    Purchased on the 2 February 2025

    Verified purchase

    I've received the Oppo Find X3 Pro and I have to say it's perfect. Near-new condition, superb screen and photo quality and impeccable audio quality. The only complaint is that it comes without its charger and cable, and that's a real shame. Philippe A

    Translated from French

    Item

    Oppo Find X3 Pro 256 Go - Noir - Débloqué

    Condition

    Fair

    Reviewed in France on 17 February 2025

  • G

    Gilles S.

    Purchased on the 9 April 2024

    Verified purchase

    I've had the phone for almost 1 month now and I'm really pleased with it. I can't tell the difference between a reconditioned phone and a new one (I bought a brand new one for my daughter which cost me twice as much).

    Translated from French

    Item

    iPhone 13 Pro 256 Go - Bleu Alpin - Débloqué

    Condition

    Fair

    Reviewed in France on 21 April 2024

  • M

    Manu R.

    Purchased on the 25 March 2024

    Verified purchase

    Very good service as is often the case with Backmarket, I received my phone earlier than expected, well packaged with a charging cable. The phone is in very good condition despite being ordered at the correct level and I'm very pleased with the condition of the battery too. It's a nice change from my very old iPhone 6. I recommend the Avegott refurbisher.

    Translated from French

    Item

    iPhone 13 Pro 128 Go - Bleu Alpin - Débloqué

    Condition

    Fair

    Reviewed in France on 11 April 2024

  • E

    Etienne M.

    Purchased on the 4 March 2024

    Verified purchase

    Delivered in less than 24 hours! Looks spotless. Apparently not an Apple new battery, so we'll have to see how far it goes. Here we go again! My 14th iphone bought on Back Market, and it's always gone very well: warranty that worked, one return for unsatisfactory screen with quick refund and overall reliability of all these reconditioned phones. Thank you

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    Item

    iPhone 11 64 Go - Rouge - Débloqué

    Condition

    Good

    Reviewed in France on 7 March 2024

  • E

    Eric R.

    Purchased on the 15 February 2025

    Verified purchase

    Received quickly, nothing to complain about, bought in good condition and is more than perfect. Very happy with my purchase.

    Translated from French

    Item

    Honor 90 512 Go - Vert - Débloqué

    Condition

    Fair

    Reviewed in France on 2 March 2025