Customer reviews

439 verified reviews in the last 24 months.

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  • A

    Angelo D.

    Purchased on the 12 July 2024

    Verified purchase

    Fast delivery time and excellent product packaging. The cosmetic condition is as described with visible marks on the back, but display and parts and edges in very good condition. Definitely excellent value for money and ease of purchase. Definitely the best solution for buying refurbished products.

    Translated from Italian

    Item

    iPad Pro 9.7" (2016) 1a generazione 32 GB - WiFi + 4G - Grigio Siderale

    Condition

    Fair

    Reviewed in Italy on 30 July 2024

  • L

    Luca F.

    Purchased on the 12 October 2023

    Verified purchase

    The truth I can not be more satisfied with the order, it said it would arrive within 5 days and it took me only two days to arrive, the mobile so far so good, it does not even seem reconditioned, this all 10 points, very happy so far and obviously recommend q buy in this application

    Translated from Spanish

    Item

    iPhone 11 64GB - Negro - Libre

    Condition

    Fair

    Reviewed in Spain on 16 October 2023

  • J

    Jocelyne L.

    Purchased on the 18 September 2023

    Verified purchase

    Phone arrived very quickly in excellent condition. This is my 2nd purchase from Backmarket and I am delighted. My previous phone, which had already been reconditioned, came with a two-year warranty, so it lasted four years. What's more, I really like their communication style, which is young and dynamic. I'll be back

    Translated from French

    Item

    iPhone XR 128 Go - Rouge - Débloqué

    Condition

    Fair

    Reviewed in France on 5 October 2023

  • V

    Virginie M.

    Purchased on the 20 August 2023

    Verified purchase

    Mobile bought for my daughter who has a blocked package, so the phone is not affordable by the operator. Luckily BACK MARKET exists! Phone ordered on their site, received in very good condition, like new. All accessories in the box (charger, cable etc). Fast delivery by carrier. This is my 3rd refurbished phone and I'm really impressed.

    Translated from French

    Item

    Oppo A54s 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 15 September 2023

  • B

    Blanca D.

    Purchased on the 24 March 2024

    Verified purchase

    I received the order very quickly, earlier than expected. I bought it in very good condition and has arrived with a perfect appearance, a fully correct operation and battery at 100%, the phone looks new. A very recommendable seller.

    Translated from Spanish

    Item

    iPhone 8 64GB - Gris Espacial - Libre

    Condition

    Good

    Reviewed in Spain on 13 April 2024

  • C

    Claude M.

    Purchased on the 19 March 2024

    Verified purchase

    Thank you for the quality of the product. If I'm not mistaken, when you say that it comes with a charger, you should say that you only supply the cable. I find that the definition of the photos is not as good as on the A32, which I had before, this is the only problem I encountered, I should have been more careful. My A32 (which is why I changed to an A12) shuts down after a minute and then restarts, non-stop; I would like to recover the photos inside, would you have a fixable solution? Thank you. Cdt

    Translated from French

    Item

    Galaxy A12 128 Go - Blanc - Débloqué

    Condition

    Fair

    Reviewed in France on 1 April 2024

  • M

    Martine J.

    Purchased on the 6 March 2024

    Verified purchase

    I received my order as soon as possible, I still need to familiarise myself with the device but haven't had too much time yet ... thank you very much, I'm very satisfied! I'd recommend your site (except for the "artificially intelligent" interpretation of the message I'm writing, but that's of no consequence, is it?

    Translated from French

    Item

    Galaxy Xcover 4 16 Go - Gris - Débloqué

    Condition

    Fair

    Reviewed in France on 4 April 2024

  • C

    Clément D.

    Purchased on the 26 March 2024

    Verified purchase

    I ordered with a bit of trepidation, but I ended up with a Mac in perfect condition (even though I ordered it in decent condition), with no scratches or marks. Just to clarify, I took out the insurance that goes with it. I don't know if that made any difference to the result. Maybe if you order without insurance they'll take the opportunity to give you a worse product (that's what happened when I ordered my airpods). In short, a great experience, nothing to complain about. The only little hitch was the fact that I didn't have a box. In other words, the Mac arrived just in bubble wrap... A little advice: take out insurance, I think it will change their mind about sending this or that macbook.

    Translated from French

    Item

    MacBook Pro Touch Bar 15" Retina (2018) - Core i7 2.2 GHz 256 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 28 March 2024

  • P

    Philippe H.

    Purchased on the 2 November 2023

    Verified purchase

    Fast delivery and device in very good condition. A little stress when the phone doesn't switch on, but after plugging it into the mains, the battery is recognised and works fine. It's not possible to see what level it's at (non-Apple hardware), but it lasts two days without recharging, so it's above the 85% promised.

    Translated from French

    Item

    iPhone 11 64 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 19 November 2023

  • D

    Dacinto verde V.

    Purchased on the 1 October 2023

    Verified purchase

    The iPad arrived quickly. It's in great condition. No signs of use. It's well maintained and does everything it's supposed to. I'm satisfied with this purchase. I think I can trust Back Market products

    Translated from Portuguese

    Item

    iPad Air (2014) 2ª geração 64 Go - WiFi + 4G - Cinzento Sideral

    Condition

    Fair

    Reviewed in Portugal on 23 March 2024