Customer reviews

2,219 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • G

    Giuseppe M.

    Purchased on the 18 October 2023

    Verified purchase

    Ho comprato sia smartphone che smartwatch su Backmarket e sono sempre rimasto molto contento dell'esperienza avuta. Servizio post vendita eccellente, rispondono rapidamente con soluzioni per tutte le problematiche. In particolare ho acquistato uno smartwatch Samsung SM-R800 che è arrivato nei tempi previsti e nelle condizioni dichiarate dell'inserzione. L'orologio aveva tuttavia un problema con un software (Samsung Pay) che non funzionava in Italia perché lo smartwatch era previsto per il mercato tedesco dove quell'aplicazione non rispetta la normativa prevista in Germania. L'orologio è stato restituito e rimborsato in soli 2 giorni a spese del venditore. Comprate con fiducia su Backmarket! Al prossimo acquisto. Grazie

    Item

    Samsung Smart Watch Galaxy Watch SM-R800 HR GPS - Silver

    Condition

    Excellent

    Reviewed in United Kingdom on 26 October 2023

  • G

    Guro N.

    Purchased on the 12 September 2023

    Verified purchase

    Very happy with the whole purchase process. Delivery was smooth, but required me to be home to sign for the delivery of the package. The iPad itself is amazing, could not have been able to tell it's not new! No issues after 2 weeks of use. (I bought the Excellent standard)

    Item

    iPad Air 10.9" (2020) 4th gen 64 GB - Wi-Fi - Green

    Condition

    Excellent

    Reviewed in United Kingdom on 7 October 2023

  • I

    Ian B.

    Purchased on the 29 February 2024

    Verified purchase

    My new Smartphone, the Samsung Galaxy s22 ultra, is a joy. Brand new, top value and perfect. Love it. Also first class service and delivery from Back Market.

    Item

    Galaxy S22 Ultra 5G 512GB - Dark Red - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 17 March 2024

  • J

    Joe M.

    Purchased on the 15 February 2024

    Verified purchase

    No complaints so far.

    Item

    Xbox Series X 1000GB - Black

    Condition

    Excellent

    Reviewed in United Kingdom on 4 March 2024

  • R

    Ruth D.

    Purchased on the 6 April 2025

    Verified purchase

    Hello, I ordered it a week ago, it arrived in very good condition, the battery is holding up well... just the charger which I didn't really like but it will hold up. It's the first time I've ordered a refurbished iPad and frankly it's fine.

    Translated from French

    Item

    iPad 9.7" (2018) 6e génération 32 Go - WiFi - Gris Sidéral

    Condition

    Good

    Reviewed in France on 21 April 2025

  • A

    Anthony B.

    Purchased on the 20 January 2025

    Verified purchase

    I must admit that I was rather sceptical about buying the Apple Watch on this site. I compared quite a few sellers and took the one with the highest ratings, and to be honest... I'm very happy with my purchase! The watch is like "new", carefully packaged (Apple style packaging - by Apple Distribution according to the label, so it's well reconditioned) with the protections as on new watches, identical. The charger and wristband look original, and in any case, the quality is there. An Apple Watch Ultra 1st generation at this price in this summer, it's really worth it!

    Translated from French

    Item

    Apple Watch Ultra (2022) GPS + Cellular 49 mm - Titane Titane naturel - Bracelet Océan Blanc

    Condition

    Excellent

    Reviewed in France on 2 February 2025

  • L

    Leslie S.

    Purchased on the 22 March 2025

    Verified purchase

    I've been using it for over 10 days now and I haven't had any problems starting it up or using it. Very happy with this purchase after a bad one on backmarket just before, I decided to trust this seller and I am delighted with my new Ipad which is in excellent condition for me, a very small "impact" on the contour but which is barely visible and does not affect the use of the device, everything else: screen, sound, buttons, image quality is nickel. Thank you very much, I recommend this serious seller

    Translated from French

    Item

    iPad Pro 11" (2018) 1e génération 64 Go - WiFi - Gris Sidéral

    Condition

    Good

    Reviewed in France on 1 April 2025

  • A

    Amor S.

    Purchased on the 12 July 2025

    Verified purchase

    I don't have the feeling that it is a reconditioned tablet. I received a complete box with the tablet, the pen, the charger, even with the protectors as if it were all brand new. I am very surprised after several weeks I know that I will use the website again to buy refurbished products.

    Translated from Spanish

    Item

    Galaxy Tab S8+ 256GB - Gris - WiFi

    Condition

    Excellent

    Reviewed in Spain on 27 July 2025

  • E

    Elodie Z.

    Purchased on the 4 July 2025

    Verified purchase

    Product received within 2 days (just no verification of identity or signature by the delivery person, considering the price it's risky...) Phone received in its box, 0 scratches, 100% battery, like new! 1st time I've bought a refurbished phone and I'm more than satisfied!

    Translated from French

    Item

    iPhone 16 Pro Max 256 Go - Titane Sable - Débloqué

    Condition

    Excellent

    Reviewed in France on 29 July 2025

  • I

    Irina A.

    Purchased on the 26 February 2025

    Verified purchase

    The first day I had the feeling that when I put the connector into the charging port, it was a bit hard, and that it was a bit difficult to plug and unplug the charger. But it charges well and has not given me any problems. We will have to see over time how good the condition of the battery is and how long it lasts. As for the external condition of the product, I bought the "very good" option and it had two scratches, which are barely visible with a case, one where the charging port is, and the other on the side. I also want to add that it came with the original apple box, and charger, which is very appreciated in refurbished devices.

    Translated from Spanish

    Item

    iPad Pro 12.9" (2018) 3.a generación 256 GB - WiFi - Gris Espacial

    Condition

    Good

    Reviewed in Spain on 13 March 2025