Customer reviews

316 verified reviews in the last 24 months.

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  • T

    Thorsten S.

    Purchased on the 11 April 2025

    Verified purchase

    Choosing and ordering the mobile phone was very easy. We ordered an Iphone 11 for our 14-year-old son for less than EUR 200, as we don't think you need a new Iphone at that age. We opted for the "good" version and are very pleased with the overall condition of the mobile phone. Can only recommend Backmarket and this refurbished idea. Gladly again

    Translated from German

    Item

    iPhone 11 64GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 21 April 2025

  • K

    Katrin H.

    Purchased on the 23 January 2025

    Verified purchase

    My very first experience with BackMarket was great! As my mobile phone unexpectedly gave up the ghost, I needed a replacement quickly and was looking for a device that could still be updated and offered good value for money. I quickly decided on an iPhone SE (2020) for just over 100 euros and couldn't believe that it was with me just one day after placing the order. Absolutely top! The installation of the backup went without a hitch and everything else is great too! Thank you for this great opportunity!

    Translated from German

    Item

    iPhone SE (2020) 64GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 25 January 2025

  • R

    Ricardo K.

    Purchased on the 27 June 2025

    Verified purchase

    In general, the goods are very okay and delivered quickly / safely. However, it would be good if the conditions such as "Good", "Very good" also referred to the internal condition. The CPU fan on the device was quite dirty. This should not be the case with the "Excellent" condition.

    Translated from German

    Item

    HP EliteBook 845 G8 14" Ryzen 7 PRO 1.9 GHz - SSD 512 GB - 32GB QWERTZ - Deutsch

    Condition

    Excellent

    Reviewed in Germany on 14 July 2025

  • R

    Ralph V.

    Purchased on the 19 May 2025

    Verified purchase

    My Lenove ThinkPad does exactly what it should. It not only looks like new, but also performs as expected. Even the battery is not weakening after 6 hours of continuous use. All in all, I can only rate the experience with Back Market as excellent and recommend it to others.

    Translated from German

    Item

    Lenovo ThinkPad T15 G1 15" Core i5 1.7 GHz - SSD 512 GB - 16GB QWERTZ - Deutsch

    Condition

    Excellent

    Reviewed in Germany on 4 June 2025

  • C

    Cool C.

    Purchased on the 30 April 2025

    Verified purchase

    I bought this mobile phone for my child. The functionality of the phone is excellent, but there is a catch: I was not informed that the screen has some defective pixels and is completely covered with stripes. That was disappointing...

    Translated from German

    Item

    iPhone XR 256GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 21 May 2025

  • M

    Marie V.

    Purchased on the 15 April 2025

    Verified purchase

    As usual, very happy! Everything is going well. Nothing negative to report at the moment. Tablet very well protected in the packaging and arrived very quickly. Once again, thank you Back Market and your selection.

    Translated from French

    Item

    iPad 9.7" (2018) 6e génération 128 Go - WiFi + 4G - Gris Sidéral

    Condition

    Fair

    Reviewed in Belgium on 27 April 2025

  • M

    Marco S.

    Purchased on the 1 April 2025

    Verified purchase

    At first I was sceptical about buying a used appliance. But now I am extremely satisfied. There are no scratches on the device, the display is in great condition and so far (approx. 2 weeks) I haven't had to charge the battery. I will gladly buy a second-hand device again.

    Translated from German

    Item

    iPad 10.2" (2020) 8. Generation 32 GB - WLAN - Space Grau

    Condition

    Excellent

    Reviewed in Germany on 14 April 2025

  • M

    Markus N.

    Purchased on the 4 March 2025

    Verified purchase

    The iPhone8 was purchased with the optical condition "Good". However, it actually shows only minor signs of use. It was delivered quickly. It is currently working without any problems. Let's see how it continues to behave. At the moment, I can only recommend Back Market.

    Translated from German

    Item

    iPhone 8 64GB - Space Grau - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 26 March 2025

  • H

    Hartmut G.

    Purchased on the 22 February 2025

    Verified purchase

    The order processing was flawless. The mobile phone has some scratches on the display, but this fits the condition description well. It's a shame, I used to have a mobile phone in good condition that looked much better.

    Translated from German

    Item

    iPhone SE (2020) 64GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 13 March 2025

  • F

    Felix manuel G.

    Purchased on the 25 February 2025

    Verified purchase

    The dispatch was good and safe. The mobile phone runs like a charm even though it has been around for a while and there are no signs of use, the battery performance is more than I expected and the battery capacity is the same.

    Translated from German

    Item

    iPhone SE (2020) 64GB - Schwarz - Ohne Vertrag

    Condition

    Fair

    Reviewed in Germany on 12 March 2025