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48 verified reviews in the last 24 months.
Joanne L.
Purchased on the 3 October 2023
Verified purchaseVery happy with my refurbished phone. Couldn't afford brand new. This was listed as fair wear and tear, but I see no problems. Brand new charging cable with it and the thing to open the SIM card tray. Easy purchase, delivery on track per the tracking online. In a box small enough to post through letterbox so I got it even whilst out at work. Packaged extremely well with very good bubble wrap. Not new phone so battery needs topping up, but at £125.00 I'm happy with that. Hopefully I won't need to buy another phone soon, but will come back here if I do.
Condition
Fair
Reviewed in United Kingdom on 24 October 2023
Brian H.
Purchased on the 12 May 2025
Verified purchaseI am so glad Back Market came up on my search engine when looking for a replacement for my damaged Sony Experia. Brilliant device, arrived promptly and looks brand new.
Condition
Fair
Reviewed in United Kingdom on 29 May 2025
Jacob L.
Purchased on the 26 June 2024
Verified purchaseThe phone had to go back. Seemed to be in great condition - like new - but I could not get voice calls working. Nor could my network's tech help. Or the manufacturer's. The seller issued a full refund without fuss, so I'm content and had the confidence to order again.
Condition
Excellent
Reviewed in United Kingdom on 9 July 2024
Damien O.
Purchased on the 23 February 2023
Verified purchaseWell for what I paid it is in more than respectable condition.
Condition
Fair
Reviewed in United Kingdom on 12 November 2023
Jamal A.
Purchased on the 27 September 2023
Verified purchaseYeah alright
Condition
Fair
Reviewed in United Kingdom on 11 October 2023
Bruce M.
Purchased on the 23 August 2023
Verified purchaseExcellent phone, not a mark on it basically brand new! Extremely happy with backmarket
Condition
Excellent
Reviewed in United Kingdom on 10 September 2023
Sharon G.
Purchased on the 29 July 2023
Verified purchaseReceived phone no issues.
Condition
Fair
Reviewed in United Kingdom on 16 August 2023
Jazz P.
Purchased on the 23 August 2023
Verified purchasePhoned was supposed to be unlocked? Keeps asking for an unlock pin when I insert my SIM card? Please advise?
Condition
Excellent
Reviewed in United Kingdom on 26 August 2023
Sonia S.
Purchased on the 18 May 2025
Verified purchaseEdit: Delivery is really fast, as long as you find a pick-up point near your home. I bought a phone with an ok battery and after the first day of testing I wanted to leave it xD then I changed the settings so that the battery exits in the background and the phone went from ok to normal. I got a beautiful blue Sony Xperia 5 with little details but amazing, I am happy with my purchase. I got the optional high speed cable but without the o_0 plug. Simple but effective packaging. Dare to buy, I am recommending to the market
Condition
Fair
Reviewed in Finland on 2 June 2025
Pierre-edouard V.
Purchased on the 24 February 2025
Verified purchaseThe item is as described. However, the battery drains very quickly and it would have been appreciated if it had been replaced or if the state of wear of the battery had been specified at the time of purchase. It will probably have to be replaced within the year... For the rest, I recommend BackMarket.
Condition
Fair
Reviewed in Belgium on 12 March 2025