Customer reviews for Refurbished Sony Xperia 5 II

Reviews

  • Brian B.

    Verified

    Reviewed 10/12/2023, United Kingdom.

    Firstly the delivery was outstanding. Ordered on a Friday afternoon and arrived at 8.30am the next day. Well packed as well. The phone itself had slight marking on case as explained but when put into a wallet you would never know it was refurbished. An excellent choice.

    Condition

    Good

    Purchased

    24/11/2023

  • Edwin O.

    Verified

    Reviewed 14/09/2025, United Kingdom.

    There were like no scratches, amazing condition. Only thing is when it came it was dusty, there was a lot of dust on the speakers and basically any hole on the phone. Also there seems to be some artifact that looks like condensation on the back camera but it isn't. It doesn't affect the camera lens so I don't mind it just pointing it out. No issues with this phones it's actually amazing compared to my previous one. Also the camera and video quality on this phones are elite.

    Condition

    Good

    Purchased

    02/09/2025

  • Katie M.

    Verified

    Reviewed 29/12/2024, United Kingdom.

    Arrived well packaged. The phone was described as "fair" condition but I'd say it's great condition. Couple of scuffs around the edges but I use a phone case so it can't be seen. There's a tiny scratch on the screen which you don't see when the screen is on and hard to see when the screen is off. Very very happy. Will buy from here again when I need it

    Condition

    Fair

    Purchased

    16/12/2024

  • Jonathan C.

    Verified

    Reviewed 27/04/2023, United Kingdom.

    Great service from the BackMarket team - The phone arrived and worked fine, but when the fingerprint sensor stopped working a couple of months after arrival, I returned the phone and it was replaced free of charge.

    Condition

    Fair

    Purchased

    10/02/2023

  • Bryn E.

    Verified

    Reviewed 02/10/2023, United Kingdom.

    Excellent purchase would highly recommend

    Condition

    Excellent

    Purchased

    16/09/2023

  • Amy R.

    Verified

    Reviewed 26/10/2022, United Kingdom.

    Item described as fair but it was fantastic condition, v happy with the purchase so far, quick delivery. Would recommend

    Condition

    Good

    Purchased

    16/10/2022

  • -ian G.

    Verified

    Reviewed 19/11/2023, United Kingdom.

    The device is pretty good one or two small marks on it, but you have to really look hard to see them. Got the device in good time within a couple of days, overall really

    Condition

    Fair

    Purchased

    08/11/2023

  • Bernard E.

    Verified

    Reviewed 12/04/2023, United Kingdom.

    This phone was 'Fair' condition, actually it was really clean with hardly a mark, almost as new. Great service from Back Market. Thank you.

    Condition

    Fair

    Purchased

    20/03/2023

  • Laura M.

    Verified

    Reviewed 31/07/2023, United Kingdom.

    Price was amazing and condition of phone is really good. Have recommended BackMarket to lots of people already. Great Service

    Condition

    Good

    Purchased

    08/07/2023

  • Michael P.

    Verified

    Reviewed 17/10/2022, United Kingdom.

    Phone arrived ahead of scheduled date, great quality, easy to set-up and use. Also knowing that this is helping to reduce e-waste was another great reason to use BackMarket- plus a healthy saving on a brand new phone! Definitely highly recommend doing this to anyone.

    Condition

    Good

    Purchased

    07/10/2022