Customer reviews

4.4/5

90 verified reviews in the last 6 months.

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  • L

    Lynn N.

    Reviewed in United Kingdom on 20 February 2024

    5/5
    Wow wow I was really nervous about buying a reconditioned phone in case it was a rip off Well how wrong was I 🤣 Amazing service,super quick delivery and OMG it looks brand new not a scratch or mark on the phone. I'll definitely be buying from Backmarket again I've already been telling and showing my family and friends the phone and none of them can believe it's reconditioned
    Sony Xperia 10 III 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 8 February 2024

  • L

    Leann S.

    Reviewed in United Kingdom on 21 April 2024

    4.3/5
    Phone is definitely light and thin (I wanted something compact and is was a s small as I could find) and a more powerful upgrade than my old Xperia. I disappointed with continued move to Google everything - no sony specific messaging, albums, files etc. As far as I can see at the mo. My phone also has several Japanese aps that are auto installed and can't be removed - not sure if this is Sony or from previous user.
    Sony Xperia 10 III 128GB - Blue - Unlocked

    Purchased on the 7 April 2024

  • S

    Stacey G.

    Reviewed in United Kingdom on 25 April 2024

    4.6/5
    Website is very easy to use and explains everything with information being easily accessible. I had a little worry about a 2nd hand phone, but it's better for the environment,and all I really need it to do is work and that it does! The phone was in perfect condition,just a charge and it was ready to go. After a couple of weeks use, the battery seems to go a little quicker than my last device,but I expected that from a 2nd hand device. The phone itself is great, had Sony's in the past and liked the set up. I have come from a high quality model Samsung, so the camera isn't quite as good, but it's still very good. (I'm one of those parents that takes multiple pics of my baby every day!) Love the colour, one of the reasons for my purchase, but had lots of people comment lovely things about it too. Communication from back market was great, had no issues, so no reason for any customer service. The only tiny annoyance was the delivery, I wanted to make sure I was home to receive it, was given a 4 hour window and it came 1-2 hours after this, so wasted a day really. But that's a royal mail thing I believe! Verdict: 2nd hand phone, do it. (I have had about 3 weeks now)
    Sony Xperia 10 III 128GB - Blue - Unlocked

    Purchased on the 4 April 2024

  • A

    Anna M.

    Reviewed in United Kingdom on 14 March 2024

    4.8/5
    Almost two years on and the phone is still functioning really well (despite many drops and and knocks). I'm so impressed with the quality of the refurb job, thank you, I'll definitely be back here for my next phone and am recommending Back Market to anyone who mentions buying a new phone.
    Sony Xperia 10 III 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 1 August 2022

  • A

    Alice B.

    Reviewed in United Kingdom on 15 November 2023

    5/5
    Great service. Love my refurbished phone
    Sony Xperia 10 III 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 20 October 2023

  • S

    Shaun P.

    Reviewed in United Kingdom on 17 March 2024

    5/5
    Amazing price and product definitely be back 😄
    Sony Xperia 10 III 128GB - Black - Unlocked

    Purchased on the 29 February 2024

  • C

    Curtis M.

    Reviewed in United Kingdom on 12 November 2023

    4.2/5
    very happy 😌
    Sony Xperia 10 III 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 29 October 2023

  • A

    Amir B.

    Reviewed in Germany on 3 March 2024

    4.6/5
    Das Smartphone wurde als refurbished angeboten und hat meine Erwartungen nach Ankunft der Ware übertroffen. Bin mit dem Kauf mehr als zufrieden und sehr positiv überrascht.Kannte Back Market bisher nicht.
    Sony Xperia 10 III 128GB - Schwarz - Ohne Vertrag - Dual-SIM

    Purchased on the 19 February 2024

  • M

    Manon B.

    Reviewed in France on 8 December 2023

    5/5
    Le téléphone aurait pu être un peu plus nettoyé avant envoi. A part ça, rien ne me permet de distinguer ce téléphone reconditionné d'un neuf. Livraison le lendemain de ma commande, c'est plus que parfait.
    Sony Xperia 10 III 128 Go - Noir - Débloqué

    Purchased on the 20 November 2023

  • S

    Sylvie A.

    Reviewed in France on 13 December 2023

    4.4/5
    Deuxième achat chez backmarket et toujours ravie. J'ai opté pour le Sony Xperia 10 III pour la tenue de la batterie et je ne suis pas déçue, elle tient 2 jours malgré une utilisation importante.Le téléphone fonctionne parfaitement et est en parfait état.Seul bémol à ma co: la livraison compliquée avec Fedex.
    Sony Xperia 10 III 128 Go - Noir - Débloqué - Dual-SIM

    Purchased on the 28 October 2023