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835 verified reviews in the last 10 years.
Helen W.
Purchased on the 29 December 2023
Verified purchaseGreat service - arrived on time and as described. This is the third time we have bought through Back Market and would recommend them.
Condition
Good
Reviewed in United Kingdom on 14 January 2024
Graeme N.
Purchased on the 16 April 2024
Verified purchasePhone in excellent working order, better exterior condition than I expected and very fast delivery. Not the colour that I ordered (got a grey phone instead of black) and came with the wrong charging cable, but I guess when you need a phone quick those are minor issues.
Condition
Fair
Reviewed in United Kingdom on 18 April 2024
Jun K.
Purchased on the 28 December 2023
Verified purchaseReally good phone in great condition... very happy and very happy to not be contributing to more phones being made...
Condition
Good
Reviewed in United Kingdom on 7 January 2024
Joanna C.
Purchased on the 5 September 2022
Verified purchaseI am more than happy with my purchase. I'm not one for needing to keep bang up to date with the latest technology so this phone suits me fine. It is in good condition, does what I need it to do and was delivered promptly. No complaints here.
Condition
Good
Reviewed in United Kingdom on 1 October 2022
Lynda T.
Purchased on the 2 January 2023
Verified purchaseVery happy with the Samsung Galaxy J6, I was so satisfied with the one I bought for myself that I bought one for my husband, great value and very quick delivery, thankyou so much😁
Condition
Excellent
Reviewed in United Kingdom on 24 January 2023
Kylie M.
Purchased on the 7 July 2024
Verified purchaseI bought a cheap phone as I don't use it for much other than making calls, checking email etc. The phone does not always make calls and I have changed sim cards ruling this out as a cause. I find BackMarket awful to deal with due to not finding a way to speak to someone. I am not tech savvy and need personal support. I will never buy with them again as it is impossible for me to to talk to a person to support me through how to fix my issue.
Condition
Good
Reviewed in United Kingdom on 19 September 2024
Darren B.
Purchased on the 22 October 2021
Verified purchaseOrdered my Galaxy J6 two days later came to my door couldnt believe what excellent condition the phone was in practically brand new excellent service from the team couldnt be happier will definitely be using them again
Condition
Good
Reviewed in United Kingdom on 2 November 2021
Sarah H.
Purchased on the 8 March 2024
Verified purchaseWrong tracking information was sent leading to uncertainty and stress when I saw it was delivered somewhere else. Right tracking sent and it arrived the next day. Wrong item was send (A6 not J6) which I will keep as I want to give it to my daughter tomorrow but it isn't what I expected or paid for. Disappointed with this experience of back market as have only had good experiences before.
Condition
Excellent
Reviewed in United Kingdom on 23 March 2024
Lynda T.
Purchased on the 10 December 2022
Verified purchaseThankyou so much, I am really happy with my Samsung Galaxy J6 and the delivery was sooner than I expected considering the postal strikes
Condition
Excellent
Reviewed in United Kingdom on 30 December 2022
Anne P.
Purchased on the 31 March 2025
Verified purchaseThe phone is good but the charger (bit that goes into the phone) broke after a week or so.
Condition
Fair
Reviewed in United Kingdom on 16 April 2025