Customer reviews

4.4/5

8,207 verified reviews in the last 6 months.

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Overall performance
4.0/5
Packaging
4.4/5
Shipping
4.4/5
Appearance
4.1/5
Packaging
4.4/5
Shipping
4.3/5

S
Saran B.
Reviewed in United Kingdom on 14 January 2024
4.7/5
I am very happy with my refurbished phone. I am not happy with the way I receive the money back for my old phone. I don’t understand why the money could be paid to me on the card I paid with. I’m not happy giving my bank details and drinking licence information.
Case iPhone 11 and 2 protective screens - Recycled plastic - Transparent
Purchased on the 31 December 2023
S
Stephanie M.
Reviewed in United Kingdom on 24 April 2024
5/5
Just what I needed to protect my refurbished phone - fits lovely. The screen protectors are more reassurance.
Case iPhone 14 Pro Max and 2 protective screens - Recycled plastic - Transparent
Purchased on the 7 April 2024
J
June M.
Reviewed in United Kingdom on 25 March 2024
5/5
Fantastic choice, prices and delivery. I love my new ( well, refurbished to a high standard) phone. Thank you Back Market you did great!
Case iPhone XR and 2 protective screens - Recycled plastic - Transparent
Purchased on the 11 March 2024
M
Mary J.
Reviewed in United Kingdom on 12 January 2024
5/5
I am delighted with my reconditioned iPhone in Stsrlight and black case. I ordered a Reconditioned iPhone and it was just like new…not a mark/scratch on it, brilliant, thank you .
Back Market Case iPhone 13 and protective screen - Recycled plastic - Black
Purchased on the 7 December 2023
J
Jackie S.
Reviewed in United Kingdom on 3 November 2023
4.7/5
Pristine reconditioned iPhone 14 pro- works very well. Bit disappointed with battery life- it says 88% on the phone but it isn’t brilliant- runs out in a day of reasonable use.
Case iPhone 14 Pro and 2 protective screens - Recycled plastic - Transparent
Purchased on the 29 September 2023
A
Arthur T.
Reviewed in United Kingdom on 11 January 2024
5/5
I am very pleased with my phone it was delivered the next day it was well packed and it looks like a new phone and I am very pleased with the phone it has taken a little time to get familiar with it because it is so different from apple six the cover arrived shortly after and the phone now looks great i am very pleased with the service i received and’ the product is great i would certainly recommend any one who wants a good deal to contact backmarket than
Back Market Case iPhone SE (2020/2022) and protective screen - Recycled plastic - Black
Purchased on the 14 December 2023
M
Malcolm B.
Reviewed in United Kingdom on 10 December 2023
4.4/5
The phone arrived as expected and is in near perfect condition. Everything works as intended and the battery life is way better than the iPhone 8+ I had previously. The screen protector is the usual Faff to get in place without bubbles and straight but works very well and seems to resist finger-prints really well. The case is adequate but is nothing special. It leaves the camera lenses exposed and since the lens opening is 34X36mm that's quite a large area not protected. The case does provide a lip around that area so it is OK on a flat surface, but I would prefer a clear covering on this are to stop any chance of scratches. Overall I accept that this relatively small deficit is to some extent a result of the phone design. I'd give Backmarket 9/10.
Back Market Case iPhone 11 Pro Max and protective screen - Recycled plastic - Black
Purchased on the 25 November 2023
P
Paul B.
Reviewed in United Kingdom on 24 April 2024
4.3/5
Wasn’t impressed with the case. It is very flimsy at the bottom and kept catching on things. I was concerned that the phone was going to pop out of the case, so bought a better one for half the price.
Case iPhone 11 and 2 protective screens - Silicone - Black
Purchased on the 8 April 2024
A
Abi C.
Reviewed in United Kingdom on 19 April 2024
4/5
Amazing quality, the slightest nick on the edge of the outside border but nothing else noticeable. Came with an iphone charger which is also great. The only reason I give it 4 stars is because the battery life is at 80%, which i expected it to be low but not as low as that. Other than that can’t complain, i’m very happy!
Case iPhone 12/12 Pro and 2 protective screens - Recycled plastic - Transparent
Purchased on the 5 April 2024
A
Adrian M.
Reviewed in United Kingdom on 31 March 2024
5/5
Outstanding. I was a reluctant customer and did have reservations about the condition the phone would be in but, to my relief, the phone arrived within 2 days and the condition was immaculate. I opted for the middle option in terms of condition; the ‘good’ category and to be honest, I could not find a fault with the screen or the phone casing. Very impressed and now I know about this company I would never buy a new IPhone again. Well done Backmarkwt.
Case iPhone 13 Pro and 2 protective screens - Recycled plastic - Transparent
Purchased on the 20 March 2024

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