Customer reviews for MacBook 16 inch

4/5

11 verified reviews in the last 6 months.

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  • S

    Sandra H.

    5/5

    Reviewed in United Kingdom on 7 April 2024

    After a nightmare experience with one I bought a couple of months ago (and had to return), this time it was all good. The item arrived faster than expected (ie next day) and looks to be in as-new condition. Had a few issues setting it up but that was just down to the usual software quirks. It's now up and running and is excellent, reminding me of how much I miss these lightweight little Macbook 12s and wish Apple would launch an updated one.
    MacBook 12" (2017) - QWERTY - English

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    Purchased on the 27 March 2024

  • M

    Margot N.

    5/5

    Reviewed in United Kingdom on 8 April 2024

    Really happy about my purchase. Arrived in excellent condition, like new. The initial installation was pretty slow compared to new laptops but after that it's been performing perfectly. Laptop arrived much much earlier than what I was expecting which was fortunate as I cracked the screen of my main laptop the night before it arrived. Overall, really happy and would definitely buy another laptop through them. Thanks so much
    MacBook 12" (2017) - QWERTY - English

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    Purchased on the 22 March 2024

  • S

    Sandra H.

    1/5

    Reviewed in United Kingdom on 18 February 2024

    I ordered what was meant to be a fully refurbished Macbook, but I couldn't even set up what arrived as the keyboard had a major problem - the letter L was totally non-functional. Tried to phone Back Market but no number to be found. Finally found a phone number for the seller, Tech Tiger, and after multiple attempts got to speak to someone who suggested I return it to them for a replacement. I did this but many messages later was told they didn't have one and would refund me. Days later no refund so emailed again and was offered another replacement with different spec (seriously?) Given that I paid with Klarna, it's all getting very complicated. Tried to contact Back Market today via their "Unhappy? Contact Us" link but it's not working. Never again. The seller has also told me again I will be refunded but no money. has come back yet.
    MacBook 12" (2017) - QWERTY - English

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    Purchased on the 4 February 2024

  • T

    Tony L.

    4.4/5

    Reviewed in United Kingdom on 11 February 2024

    Works well enough as a replacement of mine - identical except 256. I am happy with it except the battery doesn’t last more than 3h streaming films or YouTube.
    MacBook 12" (2017) - QWERTY - English

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    Purchased on the 26 January 2024

  • H

    Haleigh G.

    5/5

    Reviewed in United Kingdom on 16 February 2024

    I really enjoyed using this service. I had a very smooth experience and the delivery was quick, I would definitely use it again and I would recommend.
    MacBook 12" (2017) - QWERTY - English

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    Purchased on the 13 February 2024

  • J

    Jeff F.

    5/5

    Reviewed in United Kingdom on 7 December 2023

    Great service, my Mac arrived a couple of days early, well packaged and as described. Will definitely use again.
    MacBook 12" (2016) - QWERTY - English

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    Purchased on the 17 November 2023