Customer reviews for Laptops - Alienware

4.4/5

433 verified reviews in the last 6 months.

  • 100%
  • 82%
  • 9%
  • 6%
  • 3%

  • D

    David H.

    5/5

    Reviewed in United Kingdom on 28 January 2024

    I ordered a Dell Precision 3581 from Back Market and so far I am very happy with my purchase. My laptop arrived promptly and it's condition was comparable with brand new. Everything works perfectly. It was a huge saving versus a new one and it's also great to have saved a lot of waste by choosing a refurbished product. Great experience - would definitely recommend!
    Dell Precision 3581 15-inch (2023) - Core i7-13800H - 32GB - SSD 1000 GB QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on the 12 January 2024

  • J

    John H.

    4.6/5

    Reviewed in United Kingdom on 29 December 2023

    The Dell laptop is as stated on your website. I was a bit apprehensive about buying a refurbished item but have been pleasantly surprised. As an older person I just have to learn how to use it properly.
    Dell Latitude 7490 14-inch (2018) - Core i5-8350U - 16GB - SSD 512 GB QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on the 10 December 2023

  • M

    Morag C.

    4.6/5

    Reviewed in United Kingdom on 13 March 2024

    I bought a reconditioned DELL laptop for my husband as an anniversary gift. I chose to do it this way for a few of reasons 1)this is his first laptop 2)environmental concerns 3)great value for money I am delighted to say he was totally over the moon and is enjoying having his own laptop at last.
    Dell Latitude E7270 12-inch (2016) - Core i5-6300U - 16GB - SSD 256 GB QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on the 26 January 2024

  • T

    Titilayo F.

    4.6/5

    Reviewed in United Kingdom on 7 April 2024

    I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!
    Dell Latitude 3420 14-inch (2021) - Core i5-1135G7 - 16GB - SSD 512 GB QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on the 13 March 2024

  • V

    Victoria B.

    4/5

    Reviewed in United Kingdom on 22 October 2023

    The laptop has been working great so far. However, when it came it had clearly not been cleaned at all; there was gunk clogging the edges of multiple ports and the vents. That is not something I expect from a laptop that is supposed to have been refurbished, let alone one which claims ‘good’ condition. After spending some time cleaning it myself, I have had no problems. The cleaning issue does just make me worry at the quality of the people who did the refurbishing. The product I bought was quite new and so shouldn’t have had much to do (so it’s good state of running doesn’t necessarily say much about whatever the refurbisher did).
    Dell Latitude 7420 14-inch (2022) - Core i5-1145G7 - 16GB - SSD 256 GB QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping

     

    Purchased on the 5 October 2023

  • M

    Malcolm B.

    5/5

    Reviewed in United Kingdom on 12 November 2023

    The laptop was basically brand new so not certain where they come from, much better than expected, if someone had given it to me and said here is a new laptop you would never gave known it was refurbished.. tempted to get another one..
    Dell Latitude 5580 15-inch (2017) - Core i7-7820HQ - 32GB - SSD 1000 GB QWERTY - English

    Overall performance

    Appearance

    Packaging

    Shipping