Customer reviews for Refurbished iPhone XS Max

Really impressed with the simple and quality of the price and product description, absolutely brilliant and trustworthy. Chose the exceptional and no scrapes bumps or anything - well done Backmarket! A new leader in refurbished - I’ll be back.

I brought the iPhone XS Max 256GB for more storage for photos and better camera quality. The camera didn’t disappoint is takes clear definition photos and there are settings to edit and adjust your photo’s. With 256GB there’s more than enough storage for what I wanted it for. The iPhone also has a large screen great for watching videos and viewing webpages. There’s alot of features on the iPhone so you can tweak how you like your phone, everything else is app based so that’s just user preference. Condition of the iPhone was nearly mint condition till I noticed two scratches on the screen but they don’t effect the use, plus I’m getting the new screen protector that uses gel technology so won’t even see them again. This is the 2nd time we’ve ordered from back market and have been impressed with there products and service.

Really happy with my refurbished iPhone, it was in excellent condition and the price I paid for it was a bargain. The delivery time was fast and I was kept up to date with everything, I would highly recommend back market for your refurbished tech

Very pleased with the phone, arrived in very good condition and well packed. Communication was excellent. I would certainly consider a refurbished phone from Back Market in the future. Very good value for money..Thank you!

Phone was in pristine condition, with 100% Battery health. However, it would have been more assuring if the phone could have been shipped with a proper box, rather than a plastic sleeve. Overall a solid purchase.

I bought an iPhone X's max from back market .and to tell you the truth,it's the best decision I made. so nice battery life as expected Camera is good. thank you back market I will definitely come back to order

Delivery was prompt and on time and the phones are in excellent shape and condition so far. Only bit is one of the phones came without its box which should not be for an excellent condition phone but anyway happy with my first purchase from back market

Phone is in good condition and delivery was very good. The top of the screen does flicker sometimes and the battery seems to have been replaced but provides a notification that something might be wrong with the battery or it isn’t an apple part. Holds battery fine though.

Phone was fine and working well. Customer care of the phone could have been better - later dispatch than mentioned, handset was a bit dirty (I had to clean fluff and “dirt” all round the camera and bottom of phone), and phone wasn’t factory reset. But otherwise, all good.