Customer reviews

4.4/5

13,816 verified reviews in the last 6 months.

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  • S

    Sarah A.

    Reviewed in United Kingdom on 31 March 2024

    4/5
    So far I am absolutely delighted with my refurbished iPhone 13 it is everything it said it would be. It came very quickly and well packed. I haven’t yet received the refund on my iPhone 11. Once the money is in the bank . This is the second refurbished phone and an Apple Watch from Back market and they have all been excellent. The exchange refund on my iPhone 11 worked brilliantly. Money safely in the bank so upgrade achieved painlessly and for a reasonable outlay.
    iPhone 13 128GB - Blue - Unlocked

    Purchased on the 16 March 2024

  • C

    Cat C.

    Reviewed in United Kingdom on 28 March 2024

    4/5
    Aye my refurbished iPhone 13 is grand. Phone came quickly and well wrapped. It’s a Fair model so it has bumps and paint scrapes but no dents or bashes. The battery goes up to 100% which I’m chuffed about. Refurbished phones are definitely the way forward. Has taken a bit of time going from a Samsung to Apple, no proper back button and the set up of picture scrolling and a few other things aren’t as good. Will probably go back to Samsung with my next phone but wanted to try Apple for once. Would highly recommend BackMarket, good little unit altogether.
    iPhone 13 128GB - Blue - Unlocked

    Purchased on the 8 March 2024

  • N

    Nigel F.

    Reviewed in United Kingdom on 1 May 2024

    4.9/5
    I’m very impressed and happy with my Fair condition refurbished iPhone 13. It’s in top condition and was a chinch to setup having auto transferred all stuff etc from my previous iPhone 11 just by close proximity between phones.
    iPhone 13 128GB - Blue - Unlocked

    Purchased on the 17 April 2024

  • A

    Anna P.

    Reviewed in United Kingdom on 10 April 2024

    4.8/5
    Superb customer online service from Back Market. Very competitive price. Fantastic reconditioned iPhone 13, despite choosing one described as 'Fair'. The bodywork is in perfect condition. A great upgrade from my old iPhone 7. Ordered in the afternoon & delivered the next day! Thank you :0)
    iPhone 13 128GB - Pink - Unlocked

    Purchased on the 27 March 2024

  • J

    Julie W.

    Reviewed in United Kingdom on 4 April 2024

    5/5
    Really delighted with my lovely IPhone 13. It’s as good as a brand new one. Arrived quickly and well packaged. My first refurbished phone and I will buy again from Back Market when the time comes to trade it in. Hopefully not for a long time though.
    iPhone 13 256GB - Red - Unlocked

    Purchased on the 2 March 2024

  • J

    Jenna A.

    Reviewed in United Kingdom on 31 March 2024

    4.6/5
    I bought a refurbished iPhone 13 as a replacement for my phone that was recently stolen. The iPhone 13 was great value and arrived in excellent condition - not a scratch and with 96% battery health! So far so good and really enjoying using it. Great value and so much better for the environment. Wouldn’t hesitate to recommend to anyone needing a new phone.
    iPhone 13 256GB - Midnight - Unlocked

    Purchased on the 18 March 2024

  • N

    Nicola J.

    Reviewed in United Kingdom on 2 March 2024

    5/5
    Ordered a refurbished iPhone 13. 512gb in excellent condition on day 1. Received a call on day 2 to say unfortunately that particular colour was out of stock. Was happy to have alternative. Received phone on day 3. Exceptional service and the phone looks and feels brand new. Extremely satisfied with the phone and the service from Back market and Sandox. Thank you. I’m very
    iPhone 13 512GB - Blue - Unlocked

    Purchased on the 29 February 2024

  • B

    Bejay B.

    Reviewed in United Kingdom on 14 February 2024

    5/5
    Happy with purchase, I brought the fair condition, and the phone has been delivered looking brand new! so happy with my iPhone 13. glad I chose refurbished then buying a new phone will continue to buy from BM in the future.
    iPhone 13 128GB - Blue - Unlocked

    Purchased on the 6 February 2024

  • J

    Junshen L.

    Reviewed in United Kingdom on 21 January 2024

    5/5
    I bought this refurbished iPhone 13, fair condition for a good price. There is only one scratch on the screen and the sides of the phone are a little worn down but not much of an issue. It came with 92% battery health and this is a much needed upgrade from my old huawei phone. I’m very happy with the overall hardware(camera, design and overall feel). I would recommend backmarket to anyone looking for refurbished tech and electronics.
    iPhone 13 128GB - Blue - Unlocked

    Purchased on the 10 January 2024

  • D

    Diccon D.

    Reviewed in United Kingdom on 21 January 2024

    4.6/5
    The battery isn’t as good as my old ‘work’ iPhone 13. But it lasts all day (so not a huge problem). Apart from that it’s faultless. Great communication from Back Market. And a bargain compared to buying a new one. Refurbished is the way forward.
    iPhone 13 128GB - Midnight - Unlocked

    Purchased on the 10 January 2024