Customer reviews

4.3/5

33,561 verified reviews in the last 6 months.

Go back to the device

Overall performance
3.98/5
Appearance
4.16/5
Accessories
3.99/5
Battery
3.81/5
Lens & Camera
4.28/5
Packaging
4.23/5
Shipping
4.38/5

S
Shujaah M.
Reviewed in United Kingdom on 19 April 2024
4.5/5
iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...
iPhone 12 Pro 256GB - Gold - Unlocked
Purchased on the 17 April 2024
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Dean G.
Reviewed in United Kingdom on 20 March 2024
4.9/5
Decided to try out a refurbished phone and have to say i'm really impressed. went for an iPhone 12 in "good" condition and it's in perfect condition. Battery percentage is at 85% but i don't mind that as i know it will still have an original apple battery
iPhone 12 64GB - Green - Unlocked
Purchased on the 16 March 2024
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Valerie M.
Reviewed in United Kingdom on 23 February 2024
4.9/5
I ordered a "Fair" refurbished iPhone 12 Pro Max and I am very pleased with my purchase. The phone arrived quickly and looks brand new, the only slight issue is that the camera has been unrecognised by apple as I think it was replaced but it works just fine.
iPhone 12 Pro Max 128GB - Graphite - Unlocked
Purchased on the 21 February 2024
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Andrew T.
Reviewed in United Kingdom on 29 January 2024
4.9/5
iphone 12 was purchased for a family member and i chose the excellent condition handset. Phone was delivered within a few days and it was perfect! Screen and general handset had zero blemishes etc, it started up like a brand new iphone with the set up as you would expect with a new device. Of course saved some money buying a refurbished device but it also reduces the general environmental impact you would associate with a brand new phone. The only thing that would make this better would be if the phone came in an apple box. I bought one on line to put the phone in (a tenner online!) Would recommend buying a refurb through back market.
iPhone 12 128GB - White - Unlocked
Purchased on the 19 January 2024
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Shaun B.
Reviewed in United Kingdom on 19 November 2023
4.6/5
Great refurbished iPhone 12, fast delivery and a good price. As described in good condition with no marks to the screen, however I keep getting an alert in settings saying it may have a non apple battery. This isn’t an issue, just wish the red 1 would go off the settings app. Overall a good purchase and would use this company again and recommend them.
iPhone 12 64GB - Black - Unlocked
Purchased on the 3 November 2023
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Jubril O.
Reviewed in United Kingdom on 26 April 2024
4.8/5
I recently purchased a refurbished iPhone 12 Pro Max and I couldn't be happier with my decision. The phone looks and feels brand new, and it works flawlessly. I was a bit hesitant at first, but the seller provided a warranty which gave me peace of mind. The camera quality is stunning, and the battery life lasts all day long even with heavy usage. Overall, I am extremely satisfied with my purchase and would highly recommend considering a refurbished iPhone 12 Pro Max as a cost-effective alternative to buying a brand-new one
iPhone 12 Pro Max 128GB - Graphite - Unlocked
Purchased on the 30 July 2023
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David M.
Reviewed in United Kingdom on 24 March 2024
4.8/5
Hi - I ordered an "excellent" condition iPhone 12 128GB from Back Market. Previously I had an iPhone SE so despite being quite an old phone now the iPhone 12 was a big step up for me. I'm enjoying the significantly better camera and the larger screen. Also I'm not missing the home button. The phone was pretty much as I expected and was in very good condition. There was one noticeable scuff mark on the lower outside casing but apart from that the phone looked as new. The battery runs down a little quicker than my iPhone SE but nothing significant here. Overall I'm delighted with my purchase and will definitely be recommending Back Market to anyone in the market for a refurbished phone. I will no doubt be looking to upgrade in the next year or two and will definitely be revisiting Back Market to see what is available.
iPhone 12 128GB - Black - Unlocked
Purchased on the 15 March 2024
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Alison O.
Reviewed in United Kingdom on 20 February 2024
5/5
I went for the iPhone 12 Pro 512 GB in excellent condition and could not be happier with my purchase. Having read the reviews, I was careful to choose one refurbished by Loop Mobile, as they seemed to have the best feedback. The phone arrived within 48 hours of placing the order. A couple of very minor scuffs on the metal but the screen and camera lenses look immaculate and the battery health more than acceptable at 88%. Excellent value for money and a big step up from my old 7 plus, which I also purchased from Back Market. With this kind of service, I have no idea why anyone would want to buy a new phone. Top job guys!
iPhone 12 Pro 512GB - Graphite - Unlocked
Purchased on the 4 February 2024
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Andrew M.
Reviewed in United Kingdom on 18 February 2024
4.8/5
I’m very pleased with the refurbished iPhone 12 Pro that I have bought from Backmarket. It is in excellent condition with good battery strength, and it has worked perfectly so far. It was also delivered very promptly. I’m very happy to recommend Backmarket
iPhone 12 Pro 128GB - Pacific Blue - Unlocked
Purchased on the 4 February 2024
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David M.
Reviewed in United Kingdom on 14 February 2024
5/5
I am very pleased with my iPhone 12 Pro that I purchased from back market. I had an iPhone 6 and it broke so it was time for a more update phone. I ordered the phone and it arrived in only two days. It had 98% battery which I was very pleased with. It barely had any scratches after I had purchased the phone in ‘fair’ condition. Would totally recommend for anyone looking for a new phone. Refurbished is very good👍🏿
iPhone 12 Pro 128GB - Pacific Blue - Unlocked
Purchased on the 31 January 2024

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