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11,009 verified reviews in the last 10 years.
Adrian G.
Purchased on the 20 July 2025
Verified purchaseI was dubious about getting a reconditioned phone. It said on this site that my iPhone is in good condition. That is not correct. It’s virtually in excellent condition. I am very pleased with my purchase. It has given me confidence to buy from this company again in the future.
Condition
Excellent
Reviewed in United Kingdom on 6 August 2025
David U.
Purchased on the 3 July 2025
Verified purchaseI was a bit wary about buying a reconditioned phone but the experience has been excellent. I got the phone I wanted at a much lower price although you would think it was brand new. I paid to have a bigger memory which was a great option to have and the delivery was incredibly quick. All that and the knowledge that you are doing your bit (however small) to reduce waste and use of resources. Would certainly be looking to get my tech from BackMarket next time I am after anything.
Condition
Excellent
Reviewed in United Kingdom on 20 July 2025
Christopher O.
Purchased on the 2 June 2025
Verified purchaseMy refurbished iPhone SE 22 is immaculate. It arrived quickly and well packed, with a screen protector in place and a new charging cable. It had a little chat with my old iPhone 7 and set itself up very nicely. Being a much newer model it has a higher level operating system and will do things the old phone couldn’t. Couldn’t be happier.
Condition
Excellent
Reviewed in United Kingdom on 15 June 2025
Anthony D.
Purchased on the 24 May 2025
Verified purchaseFantastic example for a refurbished phone. Decided to purchase an ‘excellent’ IPhone SE 128gb 2022. Cannot complain, it arrived like brand new, with a charging cable and 100% battery health. Will definitely purchase from them again.
Condition
Excellent
Reviewed in United Kingdom on 13 June 2025
David W.
Purchased on the 10 February 2025
Verified purchaseMy new (refurbished) phone arrived ahead of schedule, it looks like brand new and I am absolutely delighted with it and the service provided by Back Market and will not hesitate to purchase from them in the future.
Condition
Good
Reviewed in United Kingdom on 24 February 2025
Helen B.
Purchased on the 15 July 2025
Verified purchaseWebsite easy to use. Apple Pay, always a bonus. Arrived next day, even though estimated delivery was two to three days, which was a bonus. Packaging was good, secure and stupidly silly and over packed. Phone was literally like new, I couldn’t tell. So far, all good. Very impressed. Will not be paying Vodafone or whoever’s extortionate prices again.
Condition
Excellent
Reviewed in United Kingdom on 7 August 2025
Thomas S.
Purchased on the 2 November 2024
Verified purchaseI don't normally do reviews but hope this helps others who may be undecided. I was sceptical about using this site as I normally buy new. My old iPhone accidentally went through the washing machine and had to be replaced. As I do not make much use of all the tech available on phones these days I was reluctant to pay pay full whack so decided to give refurbished a try. I could not be happier with the service provided and the phone came without a mark on it. Delivery was as stated and it was well packaged. Got it set up no problem and has been in daily use since without any issues. I would recommend BackMarket to family and friends.
Condition
Excellent
Reviewed in United Kingdom on 21 November 2024
Rebecca S.
Purchased on the 16 August 2025
Verified purchaseReally pleased with my new phone. The battery performance is excellent. The overall condition of the phone is good. There are a few scratches on the screen but for the overall performance of the phone and price I paid it really isn’t an issue.
Condition
Fair
Reviewed in United Kingdom on 3 September 2025
Christopher M.
Purchased on the 9 August 2025
Verified purchaseI love it ! I had the exact same phone before, albeit an older model, and wanted a newer one the same size, etc. but it was important to have it very good condition. Your phone is immaculate !! I love it !!
Condition
Excellent
Reviewed in United Kingdom on 28 August 2025
Adi H.
Purchased on the 27 July 2025
Verified purchaseso, i bought this phone in fair condition but to me it seems to be impeccable. i mean there aren't blemishes on the outside and the battery is 100%. how better could it be? truly impressed and satisfied customer here. thanks!
Condition
Fair
Reviewed in United Kingdom on 18 August 2025