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63,592 verified reviews in the last 10 years.
Carolyn L.
Purchased on the 13 December 2024
Verified purchaseWe purchased a Fair condition phone for our daughter for Christmas. It is in fantastic condition. She is extremely happy with it. Absolutely no complaints about anything so far. The battery power is good and everything works perfectly. I'm considering a reconditioned phone when mine needs replacing. I was always a bit dubious about secondhand phones, but this has changed my mind.
Condition
Fair
Reviewed in United Kingdom on 4 January 2025
Chris H.
Purchased on the 10 July 2025
Verified purchaseThis is the third iPhone I’ve bought from this seller, and once again, I’m really impressed. The iPhone 13 arrived in great condition – it looks and works like new. Everything functions perfectly, battery health is solid, and setup was smooth. I’ve kept coming back because the quality of these reconditioned phones is consistently excellent and reliable. Highly recommend if you’re after a second-hand iPhone that you can trust
Condition
Good
Reviewed in United Kingdom on 31 July 2025
Ann B.
Purchased on the 13 June 2025
Verified purchaseExcellent value for money. I ordered an iPhone 13 and was surprised at the excellent condition of the phone, including battery health at 84%. Delivery was timely and secure, and used recyclable packaging, and the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will use Back Market again and will recommend.
Condition
Fair
Reviewed in United Kingdom on 2 July 2025
Bruno N.
Purchased on the 25 March 2025
Verified purchaseIt’s a good choice with your product, and I’m happy I made a right one. Battery although it’s at 84% which is normal for standard phone, it lasts up to 8hrs when fully charged. I’m enjoying this phone.
Condition
Fair
Reviewed in United Kingdom on 7 April 2025
Mohammad fathur R.
Purchased on the 18 February 2025
Verified purchaseGREATTTTT, OMG, I just choose good condition but Iphone 13 came so excellent 👍👍👍, no crack no slighty, and suprising me in 100% Battery Heath, I can't imagine before, for the shop I over the moon about your service, Good luck team!!!
Condition
Good
Reviewed in United Kingdom on 20 February 2025
Jane P.
Purchased on the 3 June 2025
Verified purchaseThe refurbished iPhone 13 is fabulous, not a mark on it. The data transfer went smoothly. I received the full £172 trade-in for my iPhone 13 mini. Delighted with the whole experience. I have bought from Back Market before, and will certainly do so again. 5* service all round.
Condition
Excellent
Reviewed in United Kingdom on 22 June 2025
Catherine M.
Purchased on the 11 June 2025
Verified purchaseExcellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.
Condition
Fair
Reviewed in United Kingdom on 22 June 2025
Victoria O.
Purchased on the 1 August 2025
Verified purchaseI ordered an iPhone 13 for my daughter, good condition 256gb. I was very happy when I opened the box it was cosmetically in mint condition looked like a new phone. Battery health was reasonably good at 84% and it was delivered a day early. When I upgrade my own phone I think I will consider using back market no need to get brand new when these refurbished phones are as good as this. My daughter is over the moon.
Condition
Good
Reviewed in United Kingdom on 5 August 2025
Jasmin B.
Purchased on the 7 May 2025
Verified purchaseI purchased a refurbished iPhone 13 in excellent condition, but I’m almost certain I received a brand new phone. Battery health is 100% and wasn’t as much as a smudge on the entire device. I’ve had the phone for about 2 weeks and it’s working perfectly so far.
Condition
Excellent
Reviewed in United Kingdom on 21 May 2025
Jennifer A.
Purchased on the 24 April 2025
Verified purchaseEasy ordering and prompt delivery. First time ordering a refurbished iPhone 13 and pleased that it’s in perfect order, no scratches or dents and battery at 89%. . Also came with a new charging cable . Very happy so far.
Condition
Excellent
Reviewed in United Kingdom on 4 May 2025