Customer reviews for Refurbished Huawei Mate series

I was worried about buying a phone online but I need not have been. The device was in virtually "new" condition as I bought one rated "excellent". Price was very competitive and customer service from Oclin, over a minor matter, has been outstanding. I don't believe I have ever had such quick responses from any firm. Would definitely use again.

it wasn't bad but the charging port was a bit lose causing troubles charging but that doesn't matter now as I have dropped this phone more times than I can remember this reivew comes in about 1 year and a bit from purchase

This phone was exceptional value. It was in incredible condition and has not skipped a beat. Only upgrading from it now as I need to be a minimum Android 11 for my new job. BTW, I'll only be buying another phone from BackMarket as (a) I don't buy new phones anymore and (b) I've been ripped off buy used phones elsewhere and (c) they are excellent value.

Bought it for my partner as he is a dumbass for breaking phones but loves huawei he says it’s brill . Thanks for reliving my stress an as my contract is up this month I don’t want another contract so will be looking for a new one with you also .

I'd had a Huawei Mate 10 before which is exactly why I had to get another! The phone I bought from BackMarket was in a great condition compared to my 4/5 year old one I had before! hopefully this one will last me as long! Good price, great phone, no issues currently! lol I quickly put a glass protector on the phone and bought a case, if this had been available from BackMarket I may have purchased that from the start also.

I'm pretty happy with it. The only difference to my old phone us that I can't seem to keep pages open and have to keep opening them again if I leave for no more than a few seconds. Maybe I am able to do this but as the phone comes without instructions I'll have to investicate myself somehow.

good quality

Phone in the condition described and working as it should. I have no complaints and would use again.

Wouldn't bother getting a phone from here just buy a new one. I bought a refurbished phone and it doesn't read my sim card so by the time I get that fixes the cost will be more than just buying a new phone.