Customer reviews

I came across this site by accident and I'm glad I did. I had ordered a reconditioned laptop from another source and was let down 3 times on the delivery. so I decided to cancel and get one from this site. not only was it a more superior laptop but it also arrived the next day. customer is more than happy with his upgrade to what he was getting but thanked me for the prompt service. 5 star service and will definitely be ordering again.

I'm really happy about my HP laptop, I brought the Good one, I found just two small scratch so it's fine, he seems really good, I will see along the way. In the website was saying that the laptop was not touch screen but actually it's, I'm really happy about that, but they should check better the configurations so they can put the right information in the website. Apart from that this is the second time that I use this website and is really good. Thank you

Laptop is in great condition, I got the fair version. There is a few scratches and marks but nothing that is noticeable, the laptop works excellently. I am very happy with my purchase, I have invested in a brand new hp before and it shut down half way through writing an assignment! I have had no issues with this yet :)

Bought to replace an elderly asus laptop which disintegrated. Laptop is used for homeschooling so basic browsing and word/excel use-nothing too taxing. Didn’t want to spend on a new laptop when latest features are pretty redundant for what we need. This laptop does the job well and is a big improvement on our last one. Marked as excellent condition and would say it does look almost new. Some online reviews said it wouldn’t do Hanes like Roblox but confirm it does. All in all very happy. Arrived speedily and well packaged. Would we recommend

Great experience on backmarket. No complaints, came quickly and love this thing. However a few months in, the backlit keyboard is only lighting up in the middle and staying on, not going on/off as responsive to touch as it was in the begining. Therefore backlighting functionality ruined. Not sure what to do.

Laptop came in great condition, just a few scratches on the side near the charging port. Works perfectly except the mouse pad is not very sensitive and takes a few tries sometimes - not sure if it is the model or this laptop specifically. 100% recommend!

I couldn't be happier with my experience! The quality is topnotch, exactly as described, and it arrived earlier than expected. Communication throughout was helpful, making the whole process smooth sailing. Truly a standout experience!

After my first order, I decided to try Back Market again, this time around getting a laptop. I am so excited 😆, apart from how fast the battery reduces, this laptop is more than beautiful, I ordered "Good" and it looks excellent. The software is currently updated. Thank you.

Delivery took longer than expected due to bank holiday and it had me stressing about my exams for university. Product quality and communication through the help centre has been ten ten. Would recommend!