Customer reviews for Refurbished Game consoles and video games

I was pretty disappointed that the console arrived pretty dirty. Unfortunately I didn’t open the package before gifting it. It cleaned up pretty easily but It was a little embarrassing, I’d expected at the very least a refurbished item would be cleaned?

Brought in good condition it was in excellent condition no mark or scratches or dust on it controller work fine only bad thing the fan on ps4 slim sound like jet engine but work perfectly

Switch arrived quickly and in good packaging. Switch was boxed and wrapped nicely in the box. It looks brand new, came with all accessories, wristraps, nintendo hdmi and power supply, joycon controllers, dock. Screen even has a protective cover on. Very pleased thank you

First time using Back market as I've been skeptical to use this sort of service as I've never really purchased pre-owned consoles before. I am really impressed with the service they have provided, not only have I got a practically brand new console at a cheaper price but they also covered the difference when the original supplier ran out of stock and sourced it themselves without me lifting a finger! Thanks guys I really appreciate the service!

I have ordered from Backmarket before but genuinely surprised how good their stuff it. The switch honestly feels and looks brand new. Somehow better than what it was described as. As someone who doesn’t like waste I’m a big fan of back market but sometimes unsure of their quality but both times they’ve surprised me!

I'm very happy. It's a brand new PS4 Pro. The box was slightly damaged but who cares 🤗 Delivery was super quick. I was expecting it in two days but it was a next day delivery without the extra cost 👍🏾

I received the wrong colour Switch sadly. However- the one I received came with an array of extra gadgets (steering wheels, a travel case and screen protectors x2) with the Switch itself in great condition. I raised a concern regarding the colour but after trying the device it wasn’t so much of a big deal. Back market offered different solutions to the issue and I was very happy with their assistance and action. I could have sent the switch back and swapped for the white one I originally ordered but the product was so well presented I no longer wished to do so. I was then offered a discount. Not the colour I ordered but a great product none the less and with many added extras. Very happy with their assistance service. I often use Back market to buy new tech. I will continue to do so. Thanks

The Xbox Series X offers excellent value, delivering flagship performance, quiet operation, and clean cosmetics with strong backing. UK buyers consistently report the consoles arrive quickly, “like new,” and work flawlessly. Even rare minor issues are swiftly resolved. If you want true next‑gen gaming without paying full price (and with eco‑friendly benefits), this second‑hand Series X is a smart, sensible choice.

Brilliant came in perfect condition like brand new and it work perfectly fine I’m definitely shopping here every time for devices