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13,121 verified reviews in the last 10 years.
Derek T.
Purchased on the 14 May 2025
Verified purchaseGreat as always, second time using them as my wife has a habit of going through phones. Rather than tie into a contract with big bills I just buy unlocked smart phones from these guy's. They know their stuff.
Condition
Fair
Reviewed in United Kingdom on 1 June 2025
Jaswinder S.
Purchased on the 12 December 2024
Verified purchaseThe phone was received extremely quickly and well packaged. It was also of a very high standard, virtual no scratches despite being classed as good. Totally delighted with it - it was a gift for my sister and with a phone case I purchased looks brand new. Great phone, its the S9 plus, I have a S9 which is 5 years old and keeps going so this is why I chose this phone. Highly recommend this company!
Condition
Good
Reviewed in United Kingdom on 17 January 2025
Annor B.
Purchased on the 5 October 2024
Verified purchaseThe phone I ordered was delivered on time, good communication, the condition was beyond my expectation, it looked almost new. Good value for money. I have bought my second phone and hope the experience will be good. Thank you seller.
Condition
Fair
Reviewed in United Kingdom on 19 October 2024
Peter T.
Purchased on the 4 August 2023
Verified purchasePhone arrived quickly, really well packaged, complete with a brand new charging lead and still with some of the protective film on. Really happy with yet another purchase from Back Market. Why anyone would buy brand new when refurbished/returned is such a massive saving and so much better for the environment to boot! Now if I could just get my wife to stop dropping her phone.......
Condition
Excellent
Reviewed in United Kingdom on 15 August 2023
Kien W.
Purchased on the 13 December 2023
Verified purchaseI was rather sceptic about refurbished items. But this phone I ordered was without scratches n fairly clean which was beyond my expectation. My wife broke her S9+ n she was quite pleased with this replacement. Only comment from her was the battery 'seemed' to deplete quicker than her previous. Delivery was quick. Considered value for money. Thanks.
Condition
Fair
Reviewed in United Kingdom on 24 December 2023
Keith W.
Purchased on the 4 November 2023
Verified purchaseLike others I was unsure as to what the phone would be like when it arrived . It was classed as “Fair “ so I was expecting some scratches or knocks to the casing . I needn’t have worried the Samsung S9 + plus was almost like new with very very few feint scratches that you almost can’t see without looking . The phone was for my wife and if I need a phone in the future I would defiantly be back to buy another from Back Market Mant Thanks
Condition
Fair
Reviewed in United Kingdom on 22 November 2023
John H.
Purchased on the 20 August 2023
Verified purchaseExcellent service with really good product. My Samsung S9 Plus was delivered by courier to my address within 48 hours and the product is faultless. You wouldn't know it waa second hand phone and it functions perfectly. Excellent company.
Condition
Good
Reviewed in United Kingdom on 4 September 2023
Abdul K.
Purchased on the 6 October 2023
Verified purchaseReceived the device Samsung Galaxy S9+ it is as good as new (obviously not brand new) but where is the charger? the description stated it comes with charger all I got was a cable and phone no plug and the cable is not samsung official either! but despite that all else is fine as of
Condition
Good
Reviewed in United Kingdom on 11 October 2023
Ruth D.
Purchased on the 3 November 2024
Verified purchasePhone received, was kept up to date about delivery date. Phone is in excellent condition. Very pleased from ordering to delivery and condition of phone. Thank you Backmarket. 🙂
Condition
Premium
Reviewed in United Kingdom on 17 November 2024
Kyle P.
Purchased on the 25 June 2024
Verified purchaseexcellent condition, barely any scratches or dents battery life seems good and everything is beautiful in quality was a perfect gift for a friend who absolutely loves the camera quality and the phone size in general
Condition
Excellent
Reviewed in United Kingdom on 28 June 2024