Customer reviews

4.1/5

224 verified reviews in the last 6 months.

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  • K

    Kien W.

    Reviewed in United Kingdom on 24 December 2023

    4.6/5
    I was rather sceptic about refurbished items. But this phone I ordered was without scratches n fairly clean which was beyond my expectation. My wife broke her S9+ n she was quite pleased with this replacement. Only comment from her was the battery 'seemed' to deplete quicker than her previous. Delivery was quick. Considered value for money. Thanks.
    Galaxy S9+ 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 13 December 2023

  • K

    Keith W.

    Reviewed in United Kingdom on 22 November 2023

    5/5
    Like others I was unsure as to what the phone would be like when it arrived . It was classed as “Fair “ so I was expecting some scratches or knocks to the casing . I needn’t have worried the Samsung S9 + plus was almost like new with very very few feint scratches that you almost can’t see without looking . The phone was for my wife and if I need a phone in the future I would defiantly be back to buy another from Back Market Mant Thanks
    Galaxy S9+ 64GB - Blue - Unlocked - Dual-SIM

    Purchased on the 4 November 2023

  • M

    Maggie C.

    Reviewed in United Kingdom on 18 February 2024

    4.5/5
    Don't want to leave a bad review because, generally, service received has been good. However whilst the phone looks perfect, and generally everything else works fine, the keyboard has issues - area to bottom left "sticks" and it is really difficult to select the required letters in that area without several presses which have to be quite hard.Suggesstions
    Galaxy S9+ 128GB - Blue - Unlocked

    Purchased on the 4 February 2024

  • E

    Elizabeth G.

    Reviewed in United Kingdom on 15 November 2023

    4.8/5
    This is the 2nd phone I have bought at Back Market. Very impressed with the breadth of choice and easy navigation of the site. Speedy delivery and very well packaged, my new phone arrived via DPD. I am really pleased with the whole process from start to finish. Would use again
    Galaxy S9+ 128GB - Purple - Unlocked

    Purchased on the 3 November 2023

  • M

    Michelle A.

    Reviewed in United Kingdom on 4 March 2024

    5/5
    Blimey..it's like new..and I honestly didn't know it was a dual SIM! It performs well and the battery is good. I only added a screen protector and a foldable case and voila! my perfect replacement smartphone at a bargain price. I will buy again!
    Galaxy S9+ 64GB - Rose Gold - Unlocked - Dual-SIM

    Purchased on the 7 February 2024

  • M

    Mark N.

    Reviewed in United Kingdom on 7 April 2024

    5/5
    Very happy with purchase. Phone delivered 2 days early and in mint condition. Great experience using Back Market
    Galaxy S9+ 128GB - Blue - Unlocked

    Purchased on the 27 March 2024

  • D

    David W.

    Reviewed in United Kingdom on 17 March 2024

    4.5/5
    had this phone for 2 weeks ,all seems ok apart from a little software problem .Nice phone cosmetics, good comms from back market
    Galaxy S9+ 64GB - Black - Unlocked

    Purchased on the 7 March 2024

  • S

    Steve H.

    Reviewed in United Kingdom on 21 February 2024

    4.4/5
    Condition of phone was better than expected. Next day delivery. Only problem is battery life - I am lucky to get more than four hours between recharges.
    Galaxy S9+ 128GB - Blue - Unlocked

    Purchased on the 6 February 2024

  • E

    Eric S.

    Reviewed in United Kingdom on 10 March 2024

    4.6/5
    everything is OK no complaints delivery was quick phone works great, if I was to find a fault it would be battery life not the best but it is a second hand phone.
    Galaxy S9+ 128GB - Blue - Unlocked

    Purchased on the 22 February 2024

  • D

    Darren C.

    Reviewed in United Kingdom on 14 April 2024

    4.8/5
    Great product again
    Galaxy S9+ 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 3 April 2024