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23,488 verified reviews in the last 10 years.
Virgin H.
Purchased on the 28 June 2025
Verified purchaseBought IPhone 14 Plus and I’m delighted with the condition of the phone. Chose the lowest quality reconditioned and only found one small mark on the case. Battery condition 85% so it lasts 2 full days on a charge. When my wife needs to replace her phone she will use back market as she was also impressed.
Condition
Excellent
Reviewed in United Kingdom on 13 July 2025
Julie P.
Purchased on the 17 May 2025
Verified purchaseVery happy with Back Market’s service in handling my purchase of a refurbished iPhone. It arrived earlier than anticipated! The iPhone looks immaculate. Many thanks Back Market. It was all beautifully packaged too
Condition
Excellent
Reviewed in United Kingdom on 5 June 2025
William david H.
Purchased on the 20 November 2024
Verified purchaseBuying technology is not my favourite thing so it was a delight to find Back Market. The process was transparent and simple. The ethics of the company are commendable in recycling technology. I am delighted with my refurbished phone and the service I received. Back Market will be my provider of choice for the future. Keep up the good work!
Condition
Excellent
Reviewed in United Kingdom on 2 December 2024
Helen B.
Purchased on the 28 July 2025
Verified purchaseBrilliant service, arrived early, in great condition,just 2 small scratches on screen which doesn’t affect use of key pad, screen saver is excellent. Will definitely recommend Back Market to friends & family 😁
Condition
Excellent
Reviewed in United Kingdom on 18 August 2025
Gem C.
Purchased on the 11 August 2025
Verified purchaseI purchased this alongside an iphone 12 from Back Market and am really happy with it! This one is for general everyday use and the one that came with the phone is for outdoor/field use. Definitely recommend purchasing from these guys!
Condition
Excellent
Reviewed in United Kingdom on 24 August 2025
Brian M.
Purchased on the 25 July 2025
Verified purchaseTook a chance with Back Market on a refurbed phone, given the apparently excellent deal on offer. And it was brilliant. An almost new phone for a fraction of the new price. Was exactly as described. Based on my experience, definitely recommended.
Condition
Excellent
Reviewed in United Kingdom on 13 August 2025
Steve W.
Purchased on the 16 July 2025
Verified purchaseIt seems a marvellous piece of engineering, Curved around the edges. It would have been good to have information on why I see a circle in the middle lower third of the screen, but I'm guessing this is the place to double tap the screen to wakening. It works for me.
Condition
Excellent
Reviewed in United Kingdom on 31 July 2025
Jeremy C.
Purchased on the 31 July 2025
Verified purchaseI’m really happy with my Case Galaxy A52/A52S and the 2 protective TPU transparent screens. This is actually my second A52s from this amazing company, and once again they’ve delivered great quality. The case fits perfectly, feels sturdy without being bulky, and the transparent TPU keeps the phone looking sleek while offering solid protection. The included screen protectors are clear, responsive, and easy to apply. Excellent value and fast delivery – highly recommended!
Condition
Excellent
Reviewed in United Kingdom on 13 August 2025
Trevor E.
Purchased on the 29 July 2025
Verified purchaseI bought the iPhone 12 for my stepson ready for starting secondary school in September. Buying from Back Market was easy and the delivery was very quick indeed. The description of condition was accurate (I bought the 'Excellent' grade and it looks and functions like new. The smile on his face well expressed his delight. The screen protector supplied was unfortunately for an iPhone 14. It seemed too small and then I noticed on the package that it was designed for the different model and as for the case I'm not sure but I know that my wife has obtained a different black case for him. Hence the four stars - otherewise it would definitely be a five star rating. Apart from the apparent mishap with at least one of the accessories all parties are extremely pleased with the purchase and the service. Would recommend Back Market and purchase again when necessary.
Condition
Excellent
Reviewed in United Kingdom on 10 August 2025
Matthew S.
Purchased on the 10 July 2025
Verified purchaseIt’s a nice phone but for some unknown reason it won’t let me put my details in to get my I cloud stuff it keeps saying wrong email, I know it’s not your fault but apart from that it’s a nice great condition phone
Condition
Excellent
Reviewed in United Kingdom on 21 July 2025