Customer reviews for Galaxy S20 Series

4.4/5

539 verified reviews in the last 6 months.

  • 100%
  • 81%
  • 10%
  • 5%
  • 4%
  • R

    Roger S.

    4.4/5

    Reviewed in United Kingdom on 22 October 2023

    So far so good, I chose a good condition Galaxy S20 5G and received it the day after. It looked almost new with only one barely discernable mark on the case, and appears to be working fine so far. I spent some time trying to find out if I could use mt existing fast charger as Samsung seem to want you to only use their charger. It would be good if Back Market gave some guidance on chargers as they don't supply them with the reconditioned phones.
    Galaxy S20 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 9 October 2023

  • L

    Lynne P.

    4.8/5

    Reviewed in United Kingdom on 10 December 2023

    I purchased my refurbished Galaxy S20 FE 5G 128GBrket a - Green - Unlocked - Dual-SIM after being let down by another on-line company. The purchase was smooth and efficient and my phone arrived within a few days. The description of the condition was ‘very good’ and I can state that it was exactly that with only a minuscule scratch near the edge of the screen. I am very happy with the phone & service that I received and would definitely use Back Market again. Highly recommended
    Galaxy S20 FE 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 23 November 2023

  • L

    Libby N.

    4.8/5

    Reviewed in United Kingdom on 4 January 2024

    Bought a Galaxy S20 FE from BackMarket in the summer and it was in fantastic condition...so pleased with it. Brought it out to Africa and within 3 months it had been dropped and destroyed. Quickly got online and ordered another from BackMarket. Thankfully it arrived with friends in only a few days and they were able to bring it out to me. Yet again, excellent service and a fabulous phone in pristine condition. Will never buy new for as long as you are selling such great quality reconditioned phones. Have recommended you to many others. Keep up the great work!
    Galaxy S20 FE

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 2 December 2023

  • H

    Heather M.

    4/5

    Reviewed in United Kingdom on 17 October 2023

    Girlfriend got an excellent laptop from backmarket, no problems. Sadly the phone I was sent (Galaxy S20 5G) looked perfect but restarted about 30 times and overheated constantly for the first 2 days. It settled after a week but I sent it back for refurbishment considering I bought it for excellent condition. The seller refunded me the full amount including part of my insurance fee, which I am pleased with although I now have the rigmarole of ordering another phone. I will be ordering from backmarket again because I think they're a good site, this was hopefully just unfortunate. I don't recommend the seller BEST4TECH.
    Galaxy S20 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 23 September 2023

  • H

    H M.

    5/5

    Reviewed in United Kingdom on 25 December 2023

    First time I have ever bought a refurbished phone and I don't think I will go back to buying new ones. I bought an excellent condition phone and that's exactly what it is, no marks,scratches or anything. Just like brand new but with the box.
    Galaxy S20+ 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 9 December 2023

  • G

    Gary A.

    4/5

    Reviewed in United Kingdom on 3 December 2023

    Needed to up grade from Samsung a12. However didn't want to spend, money on a new phone. So went for refurbished Samsung S20 128GB. No issues in ordering from black market, process was straight forward. Phone arrived very quickly, well packed. On opening the phone it looks new, can not find any marks or blemishes. So yes very pleased with my phone. Most likely be back, next time i need to change my phone. Thanks to al at BM..
    Galaxy S20 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 18 November 2023

  • D

    Douglas T.

    4.9/5

    Reviewed in United Kingdom on 19 November 2023

    Have never bought refurbished phone for myself online before, but I am beyond impressed. The device is absolutely perfect and no different to a new phone, if not better because the prices are unbeatable.
    Galaxy S20 FE 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 13 November 2023

  • M

    Michael townsen H.

    4.5/5

    Reviewed in United Kingdom on 23 October 2023

    The phone is great, I mainly got it because my old phone's camera was cracked and its memory was full. This has lots of memory and a better camera than I had before; however it doesn't get the full colour saturation of my lava lamp. It is well refurbished, although I think there is some cleaning still to do in the charger port; the provided cable has to be in just the right position for it to charge.
    Galaxy S20 FE 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 6 October 2023

  • J

    Jonathan F.

    4.4/5

    Reviewed in United Kingdom on 5 November 2023

    This is my first experience of buying a refurbished phone. It arrived quickly and was in great condition. During the first day I was concerned about battery life but after all the apps and systems finished updating this was no longer a concern. The phone is really good. But in fairness having paid £230 for a second hand handset - it needed to be. The communication from Back Market has been good too. However, post putchase, I'm now getting too many marketing emails from them. Other than this I will use them again the next time I need to replace my phone.
    Galaxy S20 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 20 October 2023

  • Z

    Zen G.

    4.6/5

    Reviewed in United Kingdom on 3 December 2023

    My refurbished phone arrived the next day after I placed my order. The phone is in excellent condition and I transferred all the info/apps/contacts etc using the Smart Switch app in about 15-20 mins. I am extremely happy with the quality of the phone and the service I received.
    Galaxy S20 Ultra 5G

    Overall performance

    Appearance

    Accessories

    Battery

    Lens & Camera

    Packaging

    Shipping

     

    Purchased on the 24 November 2023

Popular searches  - our most popular searches