Customer reviews

4.4/5

397 verified reviews in the last 6 months.

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  • J

    Jaye9464 J.

    Reviewed in United Kingdom on 27 December 2023

    5/5
    Ordered a Samsung Galaxy S10+ Not only did it arrive bang on time but it was immaculate. One would never know it was refurbished. Works wonderfully, looks magnificent and I'm so happy with 'Back Market' I'm telling everyone to do the same. Thank you.
    Galaxy S10+ 128GB - White - Unlocked

    Purchased on the 8 December 2023

  • M

    Mark G.

    Reviewed in United Kingdom on 24 March 2024

    4.8/5
    100% Happy. The phone looks brand new. Everything functions correctly and the battery life performs as if it was new. Only one minor snag in the set up was that one of the set up functions came up in the French language, which was easily overcome by comparing the set up sequence to my old phone which is in English. The phone was delivered well before the estimated delivery date, which was a huge bonus. I will definitely use Back Market in the future and recommend them to anyone who is considering purchasing a refurbished phone.
    Galaxy S10+ 128GB - Black - Unlocked

    Purchased on the 11 March 2024

  • J

    Julie A.

    Reviewed in United Kingdom on 15 November 2023

    5/5
    I ordered another galaxy s10+ from you as I dropped my other one and as before found the quality and service were second to none. I can't highly recommend your company enough am so pleased with how easy it was and to get money back from my old phone was a bonus. Thank you all so much.
    Galaxy S10+ 128GB - Green - Unlocked - Dual-SIM

    Purchased on the 2 November 2023

  • G

    Gail S.

    Reviewed in United Kingdom on 6 April 2024

    4.8/5
    My daughter persuaded me to get a refurbished rather than new phone and recommended BackMarket. Good move as this is recycling and the phone looks like new. Currently very happy and money saved. Gail
    Galaxy S10+ 128GB - White - Unlocked

    Purchased on the 14 March 2024

  • R

    Raja shekar R.

    Reviewed in United Kingdom on 15 February 2024

    4.5/5
    I just bought my first refurbished mobile and it was awesome I can suggest to others also I am giving this review because it helps a lot thank you back market!!
    Galaxy S10+ 128GB - White - Unlocked - Dual-SIM

    Purchased on the 13 February 2024

  • K

    Kevin B.

    Reviewed in United Kingdom on 17 January 2024

    5/5
    Never thought about refurbished tech before but would definitely go to Back Market again. Very pleased the phone came better than I expected.
    Galaxy S10+ 128GB - Black - Unlocked

    Purchased on the 3 January 2024

  • E

    Enesi A.

    Reviewed in United Kingdom on 30 December 2023

    4.4/5
    I was skeptical buying a refurbished phone but i was surprised it arrived days early. So far, it has performed well. I will definitely be purchasing next time from Back Market.
    Galaxy S10+ 128GB - Black - Unlocked - Dual-SIM

    Purchased on the 28 December 2023

  • J

    Jurate D.

    Reviewed in United Kingdom on 27 February 2024

    4.8/5
    Have had my S10+ phone for 1.5 years. The phone arrived promptly and in a perfect condition. So far it's been working without any fault whatsoever. Very happy with the gadget and the service. Would not hesitate to use BM again.
    Galaxy S10+ 512GB - White - Unlocked - Dual-SIM

    Purchased on the 28 August 2022

  • P

    Philip W.

    Reviewed in United Kingdom on 26 February 2024

    4.8/5
    Was dubious at first buying online ,but after looking at reviews and seeing 12month guarantee I ordered my s10+ and have been over the moon with it, just like a brand new phone really Happy really please with the hole presses.
    Galaxy S10+ 512GB - Black - Unlocked

    Purchased on the 10 February 2024

  • B

    Bryony E.

    Reviewed in United Kingdom on 19 February 2024

    4.8/5
    Very good condition. No scratches. I had no issues transferring my data from my old phone to this one very quickly. Did have an issue with the phone not charging because there was 'moisture in the charging port' in the first day or so. It had been nowhere near water so I can only assume this was an existing problems. Otherwise good.
    Galaxy S10+ 128GB - White - Unlocked - Dual-SIM

    Purchased on the 14 February 2024