Customer reviews for Refurbished Samsung Galaxy J3

Overall rating

3,560 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Sameer H.

    Verified

    Reviewed 14/11/2025, United Kingdom.

    I have ordered devices from other websites and I’ve always come across an issue, minor and major. However, when ordering this phone. I had no issues and it’s running smoothly. Thank you so much!

    Condition

    Fair

    Purchased

    10/11/2025

  • Stephanie B.

    Verified

    Reviewed 12/11/2025, United Kingdom.

    Good condition - Arrived quickly It's an easy to use phone so far. I am used to Iphone, so still learning the samsung menu, but on the whole it seems very intuitive

    Condition

    Excellent

    Purchased

    27/10/2025

  • Sharon M.

    Verified

    Reviewed 09/10/2025, United Kingdom.

    Arrived on time and of excellent quality

    Condition

    Good

    Purchased

    21/09/2025

  • Jade H.

    Verified

    Reviewed 31/08/2025, United Kingdom.

    This phone takes a very long time to charge. Sometimes it vibrates for no reason but otherwise seems to be in working order.

    Condition

    Fair

    Purchased

    15/08/2025

  • Susan C.

    Verified

    Reviewed 29/12/2022, United Kingdom.

    Bought this as a Christmas present for husband who has great difficulty using a mobile. Very good purchase. Phone in good condition. Fully informed re. delivery. All on time. Good service. Would use again .

    Condition

    Good

    Purchased

    08/12/2022

  • Maureen B.

    Verified

    Reviewed 21/01/2024, United Kingdom.

    Was really pleased with the service and how quick I received after ordering. The phone is exactly as described but the only thing I can complain about is the battery, it needs charging everyday even when I haven’t usrd

    Condition

    Good

    Purchased

    07/01/2024

  • Amanda C.

    Verified

    Reviewed 18/02/2023, United Kingdom.

    Its all good....the quality, service and the fact its a refurbished makes it all the sweeter...Back market everytime =]

    Condition

    Good

    Purchased

    05/02/2023

  • Martin F.

    Verified

    Reviewed 08/06/2025, United Kingdom.

    BRILLIANT

    Condition

    Excellent

    Purchased

    26/05/2025

  • Colin B.

    Verified

    Reviewed 19/05/2022, United Kingdom.

    Wasn't at all sure about refurbished after original phone stolen. Son-in-law recommended Backmarket. Have to say the replacement phone itself exceeded expectations - sold as "Good" - looked pristine to us! Website ordering easy, delivery prompt & well packed - what's not to like! Go-to place for us in future - if we need to!!

    Condition

    Good

    Purchased

    07/05/2022

  • Katie C.

    Verified

    Reviewed 09/12/2022, United Kingdom.

    *Update* my son has been using it for a couple of weeks and he's quite happy. Sadly he can't download the latest apps, even though the phone is updated. This has kinda ruined it for him. Its also very slow but it was only £45 so have to accept it for what it is. Seems OK so far. It's an Xmas prezzie so not been used yet. I went for grade c as I know my son will just wreck it as its his first phone. But there are only 3 very small nicks in the colour on the back so will be hidden by a case anyway. Otherwise it looks perfect. Arrived quickly and fab price. Fingers crossed it works well and I'll have a happy boy.

    Condition

    Good

    Purchased

    30/11/2022