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571 verified reviews in the last 10 years.
Lisa A.
Purchased on the 4 October 2024
Verified purchaseSo far, I’m loving my Galaxy A20e. I was a little skeptical buying refurbished (after being sorely disappointed a couple of times) and……was pleasantly surprised!! I would definitely recommend Back Market to anyone and everyone. Thank you Back Market…….great job. Order was dispatched in good time and delivered in the promised time frame. I’m happy.
Condition
Good
Reviewed in United Kingdom on 7 October 2024
Niamh T.
Purchased on the 11 August 2025
Verified purchaseOrdered it for a family friend who didn’t wanna fork out for another phone from a different place - the phone arrived very quickly, we were able to set it up there and then and they’ve been over the moon with it
Condition
Fair
Reviewed in United Kingdom on 24 August 2025
Aaron P.
Purchased on the 26 April 2025
Verified purchaseBackmarket were fantastic with the price and phone as I’ve now used them twice. However, I couldn’t get to grips with the Samsung as I was moving from IPhone to Android. Have since sold the phone on but it was a great experience with Backmarket
Condition
Good
Reviewed in United Kingdom on 14 May 2025
Zosia N.
Purchased on the 6 August 2023
Verified purchaseThis was the first time we'd bought a refurbished phone; it was bought for child going into Y7 as their first phone. Was very pleasantly surprised, the phone was described as "good" condition, but I am not sure why it was not described as "excellent", as there were no flaws, no visible scratches on screen or case - battery excellent. Price was extremely reasonable. We have gone on to use this site to order a refurbished lap top (not yet delivered) and are hoping it will be as satisfactory! Item arrived promptly and was well packaged. Very happy customer
Condition
Good
Reviewed in United Kingdom on 4 September 2023
Francis M.
Purchased on the 15 May 2025
Verified purchasephone came exactly as it was in. description package well service was good aswell thank you black market my son is very happy with his phone as it was his first one will deafintly shop gain
Condition
Fair
Reviewed in United Kingdom on 1 June 2025
Esther O.
Purchased on the 9 December 2024
Verified purchaseI bought this phone Galaxy A20e for my daughter, she is really happy with it. It look new and no traces of scratches, more especially it work very well.
Condition
Fair
Reviewed in United Kingdom on 13 January 2025
Ian M.
Purchased on the 19 October 2024
Verified purchaseThe product I bought is fine as described and working fine. The delivery was the let down. OK ordered on a Saturday but paid £5 for speedy delivery. Tuesday I thought was achievable. But there was an attempt to deliver Wednesday but not it so taken away. Had to rearrange for Thursday and collect from post office. Maby more delivery information or a better tracking system may improve the situation
Condition
Good
Reviewed in United Kingdom on 6 November 2024
Michael A.
Purchased on the 11 October 2024
Verified purchaseMy daughter love it!
Condition
Fair
Reviewed in United Kingdom on 23 October 2024
Mark O.
Purchased on the 25 April 2025
Verified purchasequicker delivery than i expected phone is in better condition than i expected really happy with the service.
Condition
Fair
Reviewed in United Kingdom on 28 April 2025
Nicola S.
Purchased on the 12 May 2025
Verified purchaseMy new phone arrived packed well and in perfect working order. Just a tiny mark on the edge hardly noticeable. So happy. Exactly what I asked for. Thank you
Condition
Fair
Reviewed in United Kingdom on 25 May 2025