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Customer reviews for Galaxy A 2020 Series
101 verified reviews in the last 6 months.
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Ivan P.
5/5Reviewed in United Kingdom on 8 November 2023
Entirely satisfied with my refurbished purchase from Back Market. Looked like new, a ghost of previous ownership in the form of a vodaphone app and Irish news feeds, which have faded away as the phone has identified me from login to the variety of social media and the middle England location data now populating it. Took advantage of the excellent value 2 year accidental damage plan and, with my Galaxy A41 in a sturdy wrap-around case, hope never to have to test it out. My experience to date is that you can buy with confidence from Back Market. Thank-you.Galaxy A41Overall performance
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Purchased on the 23 October 2023
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Des P.
4.9/5Reviewed in United Kingdom on 7 April 2024
I bought the refurbished Samsung A71 for my wife, as she kept on complaining that the camera on my A71 were far superior to the ones her phone produced. First delivery: we were away from home and not due back until Sunday 24th March 2024. Late pm on the previous Friday (22nd), I placed the order, having noted that the scheduled delivery will be either Monday 25th or Tuesday 26th. The first delivery attempt was on the Saturday, the second on the Sunday (an hour before we got home), and the third and successful delivery was on the Monday. Am I complaining? No, certainly not, thank you for the prompt service. Second, the phone: The only indication that the phone wasn't brand new was the back-plate; but as my wife uses a cover, who cares? It was easy to set up and my wife is pleased with it. Phew! A new-ish A71 for half the price of a new one; thank you Back Market.Galaxy A71Overall performance
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Purchased on the 22 March 2024
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Andrea S.
4/5Reviewed in United Kingdom on 29 January 2024
Feels like having a new phone. Only the packing reminds that this is actually refurbished phone. It has been working perfectly since I've got it. Thank you for being out there with your services and making phones affordable.Galaxy A71Overall performance
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Purchased on the 16 January 2024
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Jack C.
4.9/5Reviewed in United Kingdom on 22 November 2023
I was very glad the phone arrived in the condition as described. I bought this in confidence knowing backmarket offer highly competitive prices for refurbished phones and I can safely and confidently day as a first time customer that this is the case. Thank you for the ease of use of your website too!Galaxy A71Overall performance
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Purchased on the 8 November 2023
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Simon C.
4.4/5Reviewed in United Kingdom on 26 January 2024
Great company and the phone I wanted was in perfect condition, really pleased. HOWEVER, do not trade anything in if you are looking for honesty! I sent my previous phone in having been made an offer. It was in pristine condition, I looked after it extremely well. Once received, the third-party refurbisher offered me a lower amount saying there were dents and scratches. The photos provided were very clearly not the way I had packed up the phone and couldn't have been done in transit - to be frank, if it was even my phone (which I can't be sure of) the photos looked like there were scratches that had been deliberately made in one corner with a scourer or something. Go elsewhere for trade in!!Galaxy A21sOverall performance
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Purchased on the 15 January 2024
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Tracey W.
4.9/5Reviewed in United Kingdom on 29 January 2024
I am delighted with the phone I have bought (Galaxy A41) - it is everything I hoped for. The delivery service was excellent too - it arrived a day earlier than expected which was great news. Many thanks, Back Market.Galaxy A41Overall performance
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Purchased on the 16 January 2024
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Christopher P.
4.6/5Reviewed in United Kingdom on 31 March 2024
First time purchase for a refurbished phone, so obviously a little apprehensive, however I am presently surprised at the quality of this phone.Galaxy A71Overall performance
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Purchased on the 20 March 2024
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Jo D.
5/5Reviewed in United Kingdom on 4 February 2024
Excellent service, phone is in excellent condition and arrived in double quick time. This is the 3rd reconditioned phone we've had from Back marketGalaxy A21sOverall performance
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Purchased on the 20 January 2024
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Victoria N.
4.5/5Reviewed in United Kingdom on 10 December 2023
Bought the phone for my daughter, I live that it look almost new and she couldn't tell it was refurbished.Galaxy A51Overall performance
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Purchased on the 25 November 2023
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Jan A.
4.8/5Reviewed in United Kingdom on 1 January 2024
Fantastic service from Back Market, but sadly I feel I have chosen the wrong phone. I loved my old Galaxy S7 and find the A21s far too big and heavy for me, and also having to find the button on the side to wake it up, which seems to hide behind the case cover which is very annoying! I guess as an old bird I'm finding it hard to break old habits and hope I'll get used to it. I'm sure it's a brilliant phone, but just not for me!Galaxy A21sOverall performance
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Purchased on the 20 December 2023