Customer reviews for Refurbished Asus Laptops

Overall rating

5,959 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.3/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Avery F.

    Verified

    Reviewed 28/09/2025, United Kingdom.

    Very good laptop except for the speakers which sound like the sound is coming through a tin can underwater. It arrived really quickly too, was shipped out the day I ordered it, granted I ordered it at like 2am

    Condition

    Good

    Purchased

    15/09/2025

  • Daniel B.

    Verified

    Reviewed 30/06/2025, United Kingdom.

    Bought it for my girlfriend because she wanted to play the sims 4 lol. i knew she’d get bored of the sims eventually so i looked for a laptop that would be able to run a few other games and this one was pretty perfect for her budget 👍👍

    Condition

    Excellent

    Purchased

    19/06/2025

  • Katie C.

    Verified

    Reviewed 08/05/2025, United Kingdom.

    The laptop I got is in really good condition (pretty much brand new). No signs of wear and tear. Laptop was packaged well to prevent any damage in transit. Prompt delivery (before the due date) Windows 11 installed. Don't really use it for anyhthing more technical than making presentations and browsing the internet so has more than enough RAM and a powerful enough processor. Very pleased with my purchase and price point

    Condition

    Excellent

    Purchased

    18/04/2025

  • M S.

    Verified

    Reviewed 05/02/2024, United Kingdom.

    This is amazing, can't quiet believe this is 2nd hand/ refurbished. It was a bit slow at first but I suspect that was because it had to get the new updates and Windows 11. After a few days it's good as new. No scratches or damage, speed is great and overall just wow. Very happy. Also, delivery was much quicker than expected considering it came from another company! Packaged very safely

    Condition

    Excellent

    Purchased

    26/01/2024

  • Billy P.

    Verified

    Reviewed 30/06/2025, United Kingdom.

    great customer service and delivery time beat expectation. product arrived in almost brand new condition.

    Condition

    Good

    Purchased

    13/06/2025

  • Michael M.

    Verified

    Reviewed 16/06/2025, United Kingdom.

    first time owning a gaming laptop. superb so far. excellent condition as advertised and speedy delivery.

    Condition

    Excellent

    Purchased

    01/06/2025

  • John M.

    Verified

    Reviewed 09/05/2025, United Kingdom.

    The computer came in excellent condition, works perfectly and is very fast. Very happy with my purchase.

    Condition

    Excellent

    Purchased

    07/04/2025

  • David G.

    Verified

    Reviewed 10/08/2023, United Kingdom.

    I can't believe it, why was I buying new products before? I have now bought two items from this company within one month and I had to take a second look at them because I can't believe it, I am blown over,they are brand new! keep on doing what you are doing Backmarket.

    Condition

    Excellent

    Purchased

    07/08/2023

  • Tahmina F.

    Verified

    Reviewed 07/06/2025, United Kingdom.

    The touchpad is a little iffy. Other than that seems to be working great. Happy with the purchase. I always come back to BackMarket for my tech needs.

    Condition

    Excellent

    Purchased

    20/05/2025

  • Riccardo N.

    Verified

    Reviewed 30/12/2024, United Kingdom.

    Very pleased about the laptop. It came packed as if brand new, and even with its own travelling bag. Mint conditions overall!

    Condition

    Excellent

    Purchased

    09/12/2024