Customer reviews

4.2/5

84,191 verified reviews in the last 6 months.

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  • M

    Madame's S.

    Purchased on the 18 May 2024

    5/5

    I absolutely adore my old-new (refurbished) iPad 9.7 (2018). Not only did I get it for a fantastic price - I thought I'd plump for 'good' condition as it was so affordable - it is in mint condition. The perfect size for travel! I would not buy refurbished anywhere else.

    Reviewed in United Kingdom on 4 July 2024

    iPad 9.7 (2018) 6th gen 128 GB - WiFi - Silver
  • L

    Lukas C.

    Purchased on the 19 April 2024

    5/5

    I was really apprehensive to buy a refurbished MacBook but it's safe to say I am beyond happy. I got a "good" condition 2019 MacBook Air and it's amazing. Barely any ware on it! Incredible condition. Works perfectly. If you're unsure about buying from here I say don't be! Really happy and will 100% be using back market in the future

    Reviewed in United Kingdom on 1 July 2024

    MacBook Air Retina 13.3-inch (2019) - Core i5 - 8GB SSD 256 QWERTY - English
  • A

    Andrew F.

    Purchased on the 20 March 2024

    5/5

    This MacBook Pro was purchased by my oldest daughter who just loves it , it’s fast and looks cool . What more can I say your Backmarket stuff has helped my family out a lot with great first class refurbished technology.

    Reviewed in United Kingdom on 1 July 2024

    MacBook Pro Retina 13.3-inch (2017) - Core i7 - 16GB SSD 512 QWERTY - English
  • J

    Jonathan L.

    Purchased on the 21 July 2024

    4.8/5

    I was a bit hesitant about buying a refurbished phone, but I'm so glad I took the plunge with Back Market! My Google Pixel 6 Pro arrived in excellent condition and looks practically new. The performance is flawless, the camera captures stunning photos, and the battery life is impressive. I love the sleek design and the phone feels premium in hand. The best part? I saved a ton of money compared to buying it new. Back Market definitely exceeded my expectations! Would highly recommend!

    Reviewed in United Kingdom on 5 August 2024

    Google Pixel 6 Pro 128GB - Yellow - Unlocked
  • I

    Iain H.

    Purchased on the 29 April 2024

    5/5

    I bought a Sony Xperia 10 iii from BackMarket, refurbished in good condition, for a very good price! I was after a new phone (well, refurbished!) I spent days looking at all the Sony Xperia phone's available, until I decided on the Sony Xperia 10 iii. I was/am extremely happy with the phone I received! The condition was described as Good. But honestly, when I took it out of the very well packaged box, it looked Brand new!! I knew it only comes with a charging cable, so as soon as I bought my phone I bought an Official Sony wall Charging plug, just to make sure the phone is recieving the correct voltage when charging. I am very impressed with the phone! I have had a couple of old Sony Ericsson phones, years ago, and they were my favourite phones I've had. So glad I decided to go back to Sony, after having Samsung phones I didn't really like. The build quality is second to none. The phone looks incredible. The screen is slightly narrow with a 21:9 aspect ratio. Apparently a lot of people don't like it, but it is perfect for YouTube, or watching film's. I only have one little gripe with the phone! The volume isn't all that loud, through the phone itself or the use of headphones or ear...

    Reviewed in United Kingdom on 1 July 2024

    Sony Xperia 10 III 128GB - Black - Unlocked
  • S

    Shujaah M.

    Purchased on the 17 April 2024

    4.5/5

    iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 Pro 256GB - Gold - Unlocked
  • L

    Laura O.

    Purchased on the 7 September 2024

    4.9/5

    I ordered a refurbished iPhone 15 Pro on Saturday and it arrived promptly on Tuesday. Excellent condition really means excellent condition: perfect body and screen and the battery health was 100%, which I was thrilled about. I’m thrilled with my new phone, a much needed upgrade after five years, and even happier to have chosen a sustainable (and cheaper!) option. Thanks BackMarket!

    Reviewed in United Kingdom on 10 September 2024

    iPhone 15 Pro 256GB - Natural Titanium - Unlocked
  • A

    Apeksha M.

    Purchased on the 1 August 2024

    4.6/5

    I bought an iPhone 13 pro with a new battery. The body is fairly good - just a scratch or a blemish on the edge of the body. Nothing noticeable. And the phone works really well! Would recommend buying a refurbished one here - environmentally good, works the same and saves you money!

    Reviewed in United Kingdom on 4 August 2024

    iPhone 13 Pro 512GB - Sierra Blue - Unlocked
  • K

    Kandy K.

    Purchased on the 3 August 2024

    4.9/5

    I was quite iffy about purchasing a refurbished phone but I took the risk and purchased the “fair” iPhone 13 and I’m not disappointed I’m very happy with the phone there is no chips on the side no scratches practically came brand new! The percentage is 88 which I think is amazing and I will definitely be recommending back market to anyone who is in need of a phone thank you so much

    Reviewed in United Kingdom on 27 August 2024

    iPhone 13 128GB - Pink - Unlocked
  • A

    A N.

    Purchased on the 27 July 2024

    4.9/5

    I ordered the iPhone 13 in the "fair" rating and its fantastic! I've bought refurbished iPhones from other places in the past and what really impressed me was the fact the battery health is much higher than I was expecting. No damage to the screen and just a few scrapes on the sides, and it came within 48 hours of ordering.

    Reviewed in United Kingdom on 30 July 2024

    iPhone 13 256GB - Midnight - Unlocked