- D
Debbie M.
Purchased on the 7 April 2025
Verified purchaseEventually received item 10 days after order. I was informed it was despatched on 9th Apr, actually posted on 15th Apr and received on 17th! Then when received it was black instead of the blue ordered! Very disappointed. The good points are the phone was excellent condition and technically ok, same spec as advertised and good value for money.
Condition
Excellent
Reviewed in United Kingdom on 17 April 2025
- A
Aneta K.
Purchased on the 2 March 2025
Verified purchaseReally nice phone, hubby very happy. Arrived pretty much next day. It's my 4th phone with Back Market. Always quick and professional. Will be back for more!
Condition
Fair
Reviewed in United Kingdom on 6 March 2025
- S
Solvi J.
Purchased on the 27 December 2023
Verified purchaseI'm so happy with my purchase. Easy and user friendly web. site. Great communication re. delivery. The phone was well wrapped and arrived within the given time. It was in perfect condition, just as describled. The color is beautiful and I love the quality of the camera and fingerprint authentication. It works fast, and battery lasts approx three days with my usage. I'm thrilled to bits with my new phone, and will definitely buy from Back Market again!
Condition
Excellent
Reviewed in United Kingdom on 11 January 2024
- M
Motunrayo N.
Purchased on the 21 July 2025
Verified purchaseWent from 5/5 to 2/5. The delivery was super fast with the phone arriving the next day. The condition of the phone was massively better than I expected. I brought 'good' condition but I think the condition is excellent. Unfortunately things turned around when I loaded my sim card to find the phone sold as 'unlocked' actually locked and requiring a code and no way of knowing which network the phone was locked to and the prospect of having to return the phone. Very disappointing to be missold. After a day and half of thinking what to do I tried inputting the imei into various network unlocking pages and just by luck my 3rd try was the correct network and the code was emailed to me. I wouldn't call myself tech savvy just lucky.
Condition
Good
Reviewed in United Kingdom on 25 July 2025
- A
Anthony M.
Purchased on the 28 February 2025
Verified purchaseLove the phone and the purchase went smoothly.
Condition
Excellent
Reviewed in United Kingdom on 23 March 2025
- D
David R.
Purchased on the 10 March 2022
Verified purchaseI was initially a bit hesitant about buying a refurbished phone but the positive reviews on this site convinced me and I am so glad I took the plunge! I am so happy with my purchase! I bought a Huawei P30 and went for the good option and honestly, the phone is like brand new! Even the battery seems too perform like new. Will never go back to new phone again; this is such a great service and helps reduce the carbon footprint. Plus the Huawei P30 is an amazing phone with great camera!
Condition
Good
Reviewed in United Kingdom on 22 March 2022
- S
Steve M.
Purchased on the 30 July 2025
Verified purchaseServing well as my back-up,getting more used than a camera so far!
Condition
Fair
Reviewed in United Kingdom on 13 August 2025
- D
Darrin P.
Purchased on the 19 May 2024
Verified purchaseExcellent delivery and smoothly processed refund even though the error on the order was my fault. Great job.
Condition
Excellent
Reviewed in United Kingdom on 3 June 2024
- A
Amy T.
Purchased on the 28 February 2024
Verified purchaseI always buy my phones from back market now and this purchase was the same standard as always. Practically perfect phone.
Condition
Excellent
Reviewed in United Kingdom on 14 March 2024
- L
Lee W.
Purchased on the 13 February 2024
Verified purchaseLove it. It's almost new, it works like a brand new phone and I will be back when I'm ready for something else.
Condition
Excellent
Reviewed in United Kingdom on 28 February 2024