Customer reviews

4.4/5

906 verified reviews in the last 6 months.

Go back to the device

Overall performance
4.3/5
Appearance
4.3/5
Packaging
4.2/5
Shipping
4.4/5

A
Alexandra M.
Reviewed in United Kingdom on 7 March 2024
5/5
This is the second refurbished product I have purchased from back market and I have not been disappointed. Recently upgraded my old apple to a MacBook Air 2020 and its great - in perfect condition, like new 😊 Would highly recommend this company. Great for the environment too not buying new!
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 4 February 2024
F
Feyza A.
Reviewed in United Kingdom on 18 January 2024
4.8/5
Received my MacBook Air in 3 days. First time purchasing a refurbished item so I was a bit nervous. The item came in excellent condition (I payed for excellent as they had a good deal), no scratches or imperfections at all! Works fast and the battery has been lasting me for days. Very happy with my purchase so far. Will definitely come back to back market.
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 13 January 2024
R
Rachel B.
Reviewed in United Kingdom on 7 January 2024
4.8/5
My old macbook was a hand-me-down that I gratefully accepted way back in the heady days of 2016 after burglars made off with my laptop. It was born into a pre-tiktok world way back in 2010. It had bare wires sticking out of the charging lead, and the plug adaptor was held together with rubber bands. The backspace button no longer worked, and it long ago declared itself incapable of any more iOS updates. Enter Backmarket! Once I'd made the difficult decision to replace my trusty steed, the speedy delivery left me no time to dwell on my treachery. My new refurbished macbook air is so sleek and sexy, everyone's asking "who is she?" when I walk into the coffee shop with it under my arm. While my ingratitude to my erstwhile companion is a constant weight on my conscience, I am nonetheless overjoyed with my lovely new pal.
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB - QWERTY - English
Purchased on the 27 December 2023
S
S M.
Reviewed in United Kingdom on 30 November 2023
5/5
I love my MacBook Air. Have always been skeptical about buying refurbished tech, but will be looking here without hesitation in the future and am already recommending the site to friends and family. Very happy indeed!
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 10 November 2023
T
Tia D.
Reviewed in United Kingdom on 6 December 2023
4.8/5
Been using the MacBook now for just over 2 weeks and so far so good. Came at 100% battery capacity and fully sealed in an apple refurbished box. Works just like a brand new one. Only issue is it came with an EU power adapter but for me that wasn’t a problem as I had a spare one lying about. I did invest in the back market protection cover however was still looking to get AppleCare on it. When trying to buy it using the serial number a number of error codes showed up so I guess it’s been disabled by previous owner or tampered with.
MacBook Air 13.3-inch (2022) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 4 December 2023
S
Summer R.
Reviewed in United Kingdom on 16 March 2024
5/5
At first i was sceptical about buying a refurbished macbook, but my experience with backmarket has been amazing, i bought my laptop in november 2023 as i was an investment for my design course at uni, but didnt want to buy a brand new one, so i researched about refurbished mac and came across BackMarket. I read thousands of reviews and decided to give it a go. I have nothing but good things to say about my experience, my macbook arrived a few days after ordering it in an amazing condition much better than i expected and came ready to use. My only difficulty was factory resetting it as i was sceptical but once everything was reset it worked as if it was brand new. Ever since that point i use it everyday for work and recreational use and its in perfect condition. So i always reccomend it to my family and friends who are looking to save money and help the environment. Thanks again!!
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 8 October 2023
O
Olivia G.
Reviewed in United Kingdom on 12 November 2023
4.8/5
Can’t fault it! Bought my MacBook in excellent condition and there is no issues with it at all! I was very scared to get a refurbished product incase it had little problems with it as I prefer to have things brand new but it has been perfect! Defo recom
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 27 October 2023
A
Ann F.
Reviewed in United Kingdom on 7 April 2024
5/5
I am beyond delighted with my refurbished Macbook Air. I was nervous about purchasing a refurbished Mac but it was delivered speedily, it's clean, unmarked, fast, great battery life, fantastic value.
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 14 March 2024
B
Bethel L.
Reviewed in United Kingdom on 8 February 2024
4.8/5
Thank you for my laptop 🥹 I was very close to buying a brand new one from apple before realising I couldn’t afford it in one purchase & then found this website & after doing my research and getting a bargain of my MacBook Air at ‘excellent’ condition I was very relieved. Delivery was quick, I’ve had no issues so far, 2 weeks. If I experience any problems I’ll reach out.
MacBook Air 13.3-inch (2022) - Apple M2 8-core and 10-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 24 January 2024
P
Pete S.
Reviewed in United Kingdom on 8 February 2024
5/5
Very impressed with the MacBook Air from BackMarket. I am struggling to find any imperfections whatsoever. The product arrived when they said it would, it was clean insofar as no fingerprints or dirty screen, very well packaged and within a couple of minutes of unpacking I had the MacBook Air powered on and was configuring it to my liking. I'm really impressed with how long the battery lasts as it far exceeds my Windows based laptop.
MacBook Air 13.3-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English
Purchased on the 5 January 2024

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