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2,074 verified reviews in the last 6 months.
Emelia M.
Purchased on the 13 May 2024
The phone looked refurbished and in very good condition however i was expecting the camera quality to be better. But I don't know if this is just the iPhone 14 or this was because of Black Market but not what I was expecting in that aspect
Reviewed in United Kingdom on 15 May 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMChris L.
Purchased on the 2 May 2024
Not my first rodeo. I find buying a refurbished phone better value for me and the environment. The process is simple, fast and reliable. I got a fair trade-in price for my iPhone XR and back market covered the postage.
Reviewed in United Kingdom on 12 May 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMSean P.
Purchased on the 2 March 2024
I purchased the phone in “good condition” and received a phone which worked fine but had scratches on the screen which means it is “fair condition”. Nothing terrible, but noticeable, and not the grade I paid for. Was offered £60 compensation or to return the phone. I needed the phone so didn’t want to return it. However, the compensation was lower than the £85 price difference between “good” and “fair” condition. This means that the seller pockets £25 for having sold a phone that was the wrong grade. Backmarket said they would try to get more compensation, but then reverted back to me to say they couldn’t compensate more than £60 as this went outside of policy. Unless Backmarket policy changes compensation to match the difference in grade prices, then they are continuing a situation where customers who can’t afford to return a phone get penalised for the seller’s mis-grading. Please fix this to avoid accidental or unscrupulous sellers taking advantage. Sellers could try and get away with mis-grading to make an extra £85, knowing that the worst they will get is a return, and even if the customer does complain, they still make an extra £25. Other than this the phone works fine for no...
Reviewed in United Kingdom on 12 March 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMGordon D.
Purchased on the 17 January 2024
I bought a reconditioned phone from Back Market and traded in my old phone.The phone arrived as described and the trade in was verified and the money sent to my bank account. There was no problems at all.
Reviewed in United Kingdom on 15 February 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMClare C.
Purchased on the 3 February 2024
I love my new iPhone 14, it is in fab condition can’t fault the phone at all. The only thing I was disappointed with, was that it didn’t come in it’s original packaging, I know they don’t all come with the Apple box but the amount of money I paid for a nearly new phone I expected an apple box. Delivery and communication were excellent.
Reviewed in United Kingdom on 18 February 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMJowita K.
Purchased on the 13 March 2024
Recently, I bought an iPhone 14. I am not sure why sometimes the screen is frozen. I am still trying to figure it out. Overall, I love this iPhone.It has a great camera, and working great. Highly recommended.😀
Reviewed in United Kingdom on 20 April 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMBob F.
Purchased on the 17 March 2024
I am very pleased with the condition of my iPhone 14 from Backmarket, described as good but I can’t find a mark on it! My only regret is that I didn’t go for the iPhone 15 which has a much better camera, the 14 has the same camera as my previous XR but I guess it’s now too late to do anything about it!
Reviewed in United Kingdom on 3 April 2024
iPhone 14 128GB - Red - Unlocked - Dual eSIMHere’s what you help prevent on average by choosing a reborn smartphone over a brand new one.
That’s like driving an old banger from London to Edinburgh and back.
That’s around the weight of a baseball.
That's like 20 dogs digging in your yard for a week.
That's like running a faucet for 3 days
The best prices for high-quality renewed goods by sellers we’ve checked and vetted. We don’t mind if you Google us.