Wizard Europe Ltd's customer reviews

4.3/5

106 verified reviews in the last 6 months.

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    Des P.

    4.9/5

    Reviewed in United Kingdom on 7 April 2024

    I bought the refurbished Samsung A71 for my wife, as she kept on complaining that the camera on my A71 were far superior to the ones her phone produced. First delivery: we were away from home and not due back until Sunday 24th March 2024. Late pm on the previous Friday (22nd), I placed the order, having noted that the scheduled delivery will be either Monday 25th or Tuesday 26th. The first delivery attempt was on the Saturday, the second on the Sunday (an hour before we got home), and the third and successful delivery was on the Monday. Am I complaining? No, certainly not, thank you for the prompt service. Second, the phone: The only indication that the phone wasn't brand new was the back-plate; but as my wife uses a cover, who cares? It was easy to set up and my wife is pleased with it. Phew! A new-ish A71 for half the price of a new one; thank you Back Market.
    Galaxy A71

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    Purchased on the 22 March 2024

  • D

    David B.

    5/5

    Reviewed in United Kingdom on 2 November 2023

    Phone is top notch, Condition is great and the price was amazing considering all other sources. Love the fact you can trade in your old / broken phone in the same packaging you recieve your refurbished phone in so easily, kudos to the design team on that packaging design choice!
    Galaxy A52s 5G

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    Purchased on the 13 October 2023

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    Ndine-ndekha P.

    5/5

    Reviewed in United Kingdom on 4 December 2023

    The phone is a good purchase. This is my first time using Back Market after friendly recommendation. Purchase was easy and quick. Delivery options were just what I needed - as I was away from home. The Google Pixel 6 phone is a purchase for my 75 year old mother. The phone itself is in great condition and is working for my mother, just the way I wanted.
    Google Pixel 6

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    Purchased on the 22 November 2023

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    Joanna S.

    4.9/5

    Reviewed in United Kingdom on 6 December 2023

    Really pleased with my Google pixel 6. I asked for a good model and apart from a few very tiny scratches the phone was immaculate. Its true this phone is super slippy so I've not taken it out with me. New cover due any day. Box arrived promptly. Watched a video and all set up fairly easily. A little sad my requested trade in wasn't accepted. The displays and camera are fab. It's a great improvement.
    Google Pixel 6

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    Purchased on the 2 December 2023

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    Amanda O.

    4.1/5

    Reviewed in United Kingdom on 13 December 2023

    The iPhone looks really good condition but I was a bit disappointed that the camera is not a genuine part and I have a warning on the phone all the time. I’ve got the iPhone 13 Pro mainly because of the camera and I will never know if I’m having the quality of photos I would have with a genuine part. I like the fact I am helping reducing electronic waste and I feel I paid a good price. The battery is draining quickly as well, but it’s not a new phone so it is what it is. I will consider buying my next phone again wit Back Market anyway.
    iPhone 13 Pro

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    Purchased on the 29 November 2023

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    Ayanna M.

    4.4/5

    Reviewed in United Kingdom on 3 December 2023

    I spent £332 on the iPhone 12 Pro fair condition I was over the moon to just have a phone after having many isssues with my old one but now I’ve had this for a little while pros are the price is good for the condition, everything works, easy to set up and there are a few micro scratches and dents on the top but I think that’s really good for fair condition. Cons consist of I cannot see the battery life and this company had no given me the money for my trade in which was £94
    iPhone 12 Pro

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    Purchased on the 22 November 2023

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    Simon D.

    4.9/5

    Reviewed in United Kingdom on 5 February 2024

    Totally delighted with my new Google pixel pro 6. It is as new and I can't believe how cool it is for the price. The battery is awesome and I highly recommend using Back Market. It was my first time and I will buy another phone for any of my family from these guys. Thank you for the great phone!
    Google Pixel 6 Pro

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    Purchased on the 18 January 2024

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    Midna R.

    4.8/5

    Reviewed in United Kingdom on 10 November 2023

    In great condition just as it said - no issues with delivery or setup either. However, keep in mind the phones (or at least this ) won't come with a manual, so YouTube is your friend if you get stuck with setting up your phone.
    Galaxy A52s 5G

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    Purchased on the 20 October 2023

  • S

    Sherdell W.

    5/5

    Reviewed in United Kingdom on 29 December 2023

    Bought this as a replacement for my son. He's thrilled with it. Loves the colour, which he picked but looks so vibrant. Everything is up and running smoothly. Delivery was great, took around 3 days, friendly courier. Overall I'm pleased with the service, the purchase, been updated throughout. I'm looking to get my new handset from here shortly. Would highly recommend Back Market. Thank you :)
    iPhone 12

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    Purchased on the 15 December 2023

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    Melanie L.

    4.8/5

    Reviewed in United Kingdom on 28 January 2024

    The delivery was really quick in fact a day earlier than expected which was good. (Under promise, over deliver 👍) The phone is great. I chose one in “excellent” condition and it just had a small scratch on the back invisible under the case I bought for it. The screen was perfect. Battery was 95% and all works as it should. Very happy with it so far.
    iPhone 12

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    Purchased on the 14 January 2024